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Zopa: Personal loan reviews

4.94
Based on 65,243 reviews, last reviewed 12th May 2025
45% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had a loan. Had a loan. Good rate and great app Reviewed on: 12th May 2025
Donna S's avatar
Donna S

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

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Zopa Personal loan reviews (65243)

Very good product and customer service

4
I am happy to recommend Zopa to family and friends for supplying a good product and for good customer service. I took out a loan with Zopa because of the ease of purchase (online) and I was happy with the repayment interest rate in comparison to other lenders. Since taking out the loan I had cause to request a repayment deferral of a few days. I was able to do this quickly and easily online with only the very small interest adjustment (one off to cover the few days deferral). I am very impressed with Zopa to date. Reviewed on: 3rd June 2017

Brilliant service

5
Always had fantastic customer service highly recommend Reviewed on: 3rd June 2017

Excellent

5
Quick and easy with very good rates Reviewed on: 3rd June 2017

Excellent, efficient service

5
Application processed quickly and money deposited into my account quickly. Receive regular emails with my up to date balance. Fantastic service Reviewed on: 3rd June 2017

Fab!

5
Easy process to apply, quick decision and money through on time. Easy to monitor payments online. Highly recommend! Reviewed on: 3rd June 2017

I love Zopa

5
Quick and easy loan, clear information, competitive rates. Zopa organised everything for me. Overall an excellent service, would definitely recommend. Reviewed on: 3rd June 2017

extremely friendly service

5
Very reliable loan service which doesn't charge much interest rate compare to others Reviewed on: 3rd June 2017

Quick, easy, the best.

5
I'm very happy that Zopa gave me the loan. Helped me get rid of a few nasty credit cards. Now I'm far better off for it. Reviewed on: 3rd June 2017

Too good..!!!

5
Absolute Brilliant service by team and interest rate to help you not rip you off. Straight forward application,before you know,it's done and money is in your account.They don't even call you unless they need to. Keep up guys. Reviewed on: 3rd June 2017

Absolute Brilliant..!

5
Team is so good and helpful. Straight forward form and steps. Before you know it's all done and money in your account. Too good to be true. Reviewed on: 3rd June 2017

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