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Zopa: Personal loan reviews

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4.94
Based on 65,251 reviews, last reviewed 13th Sep 2025
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Latest highest rating:

5

Good company . Globalinvestigation.com is a trusted recovery company specializing in reclaiming stolen funds from scammers. Their dedicated team provides unwavering... Read more Reviewed on: 13th September 2025
Benson t's avatar
Benson t

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
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Laura J
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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65251)

Highly recommended A* service

5
Very impressed with the service received from zopa. For a quick and easy no hassle loan these guys are the best Reviewed on: 3rd June 2017
Glen pritchard's avatar
Glen pritchard

Fast, fair and friendly

5
I would normally go to my bank or building society for a personal loan but I already had a personal loan with my building society and found I needed money fast for a problem that came up with my property. I didn't know what to do, borrowing money has always worried me but I had had so much unexpected expense in the past few months that I had no choice but to borrow! Someone recommended Zopa, but I wasn't too sure about borrowing from an online company; people of my age tend to be a little conservative, the internet is still a relatively new concept as far as I am concerned! However, I applied, and I couldn't believe how easy it was to fill in the online application and how quick they responded. My application was accepted and the money in my account in under a week and what had seemed like an almost insurmountable problem was solved! No fuss, no disapproving looks from a bank manager, just a quick credit check and done. When I spoke to staff on the telephone to confirm everything had really gone through so quick they were so kind and reassuring, though they must have thought I was bit behind the times! Reviewed on: 3rd June 2017
Gillian Plaice's avatar
Gillian Plaice

Consolodation

3
I had a pleasurable experience with Zopa, from the beginning on the website to the final stages . I have recommended you to friends and family due to the easy journey Reviewed on: 3rd June 2017
Aisha Adesanya's avatar
Aisha Adesanya

Brilliant customer service

5
Excellant service loan cleared to my bank very quickly and hassle free Reviewed on: 3rd June 2017
Denise Read's avatar
Denise Read

Brilliant customer service

5
I have now used Zopa 3 times over the last 10 years, they were very quick on dealing with my application and I love the fact that I can pay off my loan as quickly as I like.. excellant Reviewed on: 3rd June 2017
Denise Read's avatar
Denise Read

Friendly, easy, low percentage

5
Zopa has been nothing but incredible with my loan. Straight forward, easy, low percentage rate. Would recommend them to any friend / family member. Reviewed on: 3rd June 2017
Emily Bush's avatar
Emily Bush

Zopa do exactly what they say!

5
Required a loan with good rates and the flexibility to repay quickly without extra charges. Did some research and the online application was very simple and intuitive (unlike my Bank!). Easy to upload documentation and quick notification that my application was successful. Wouldn't hesitate to recommend Zopa and would definitely use them again. Reviewed on: 3rd June 2017
T M Williams's avatar
T M Williams

Fantastic

5
Super quick and efficient. Very easy to apply.The staff are really helpful and last but least rates are fantastic. Reviewed on: 3rd June 2017
Denise Sutcliffe's avatar
Denise Sutcliffe

Very good product and customer service

4
I am happy to recommend Zopa to family and friends for supplying a good product and for good customer service. I took out a loan with Zopa because of the ease of purchase (online) and I was happy with the repayment interest rate in comparison to other lenders. Since taking out the loan I had cause to request a repayment deferral of a few days. I was able to do this quickly and easily online with only the very small interest adjustment (one off to cover the few days deferral). I am very impressed with Zopa to date. Reviewed on: 3rd June 2017
Steve Courtney's avatar
Steve Courtney

Brilliant service

5
Always had fantastic customer service highly recommend Reviewed on: 3rd June 2017
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Annita

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