Smart Money People Logo

Zopa: Personal loan reviews

4.94
Based on 65,249 reviews, last reviewed 16th Oct 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025
Makatleho P's avatar
Makatleho P

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience. Write a review

Zopa Personal loan reviews (65249)

Easy,reasonable,and user friendly

5
It was a simple easy process. I found the rates reasonable. The staff team were open and friendly. The website is user friendly.i like the idea I could be supporting a venture. . Reviewed on: 30th May 2017

Easy process

5
Simple process from start to finish.loan was passed at advertised rate unlike other lenders who pass the loan but at a far higher rate than advertised.i would highly recommend zopa Reviewed on: 30th May 2017

Great rates, straightforward process!

5
Just a really easy way to take out a loan - straightforward application process, quick decision and really impressive rates when compared to other lenders - what's not to like? Reviewed on: 30th May 2017

Easy, simple and quick response.

5
Very quick process and kept up to date throughout the whole process .I would highly recommend this company. Reviewed on: 30th May 2017

Simple and quick

5
I used a third party to compare loans and zopa came up top. It was quick and easy to complete the application and would definitely recommend to a friend Reviewed on: 30th May 2017

Best loan company ever...

5
I've genuinely never had such good service with a loan provider. Zopa are fast, simple and easy to deal with and their customer service is at a very high standard. I honestly do and would continue to recommend Zopa to friends and family. Thanks for helping me :) Reviewed on: 30th May 2017

Great service

5
Both loans I have had, experience with staff and organisation has been second to none Reviewed on: 30th May 2017

Quick, easy, great APR

5
Painless application Lowest APR I've seen Soft search APR was the same as that was offered Simple/easy to use website Changed payment date within seconds Fast turnaround Would recommend, or should I say, have recommended. Reviewed on: 30th May 2017

Jill D

5
Great rate and flexible in choosing the date. Also no early repayment charges Reviewed on: 30th May 2017

great!!!

5
I had a big problem about money zopa save my life . it is easy to borrow money. Reviewed on: 30th May 2017

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Zopa?

  • Current account

    from Zopa 5.00 from 2 reviews
    Zopa
  • Cash ISA

    from Zopa 4.95 from 1262 reviews
    Zopa
  • Smart Saver

    from Zopa 4.94 from 7180 reviews
    Zopa
    View all products