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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65249 reviews)

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4.94

Based on 65,249 reviews, last reviewed 16th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Superb Service

Took out a loan, very easy to do, decision about the loan made very quickly, very good interest rates, would happily recommend to my friends and family. Reviewed on: 19th December 2016

Quick and easy application. Prompt response.

The application process for a loan was quick and straight forward, no hidden catch. Easier than high street banks, at same competitive rates. I got a prompt response and the money was in my account in 3 working days as promised. Would definitely use Zopa again and have recommended to family and friends. Reviewed on: 19th December 2016

excellent loan rates

Easy process from the start with the cheapest rates Reviewed on: 19th December 2016

I think interest is bit high

Everything is fine the Customer service, it is easy to get a loan. Interest rate is very high Reviewed on: 19th December 2016

great interest rates ,and great customer service , what more can you ask for

sfaff are very helpfull and very polite nothing is to much trouble for them their customer service is number one in my book Reviewed on: 19th December 2016

Friendly, Efficient and Profitable

An alternative way of lending money which is welcome as it bypasses the greed and unscrupulous of the banks. Reviewed on: 19th December 2016

Thanks to Zopa

Despite I had a low credit rating they still gave me a loan when I realy needed one. Reviewed on: 19th December 2016

Excellent service

I recently changed bank accounts & there was an issue with my next loan payment. I contacted Zopa, they took care of the issue & ensured there would be no black mark on my credit file. Reviewed on: 19th December 2016

Fast and affective service

It was fast simple and easy to get a loan with good interest rates. Would definitely recommend Reviewed on: 19th December 2016

Quick professional service

Quick professional service. Would use again and recommend Reviewed on: 19th December 2016

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