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Zopa: Personal loan reviews

4.94
Based on 65,249 reviews, last reviewed 16th Oct 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025
Makatleho P's avatar
Makatleho P

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Simple AND Great!!

5
We were looking for a way to take my kids to Euro Disney without breaking the bank. I couldn't afford it outright so decided to look for a loan. I wanted a nice affordable monthly payment and that is exactly what I got. In addition to the great low interest deal we got I also couldn't believe how easy it was. We had the money in the bank in a couple of days!!! For less than the price of a weekly takeaway meal we had our dream holiday. Jason, Plymouth Reviewed on: 19th December 2016

recommend zopa loan for working class applicants

5
easy to apply with fast decision and competitive rates Reviewed on: 19th December 2016

A Top Service

5
Great service from start to finish. Customer service polite and helpful. Reviewed on: 19th December 2016

Excellent

5
Perfect customer service and interest rate. Reviewed on: 19th December 2016

Super swift and seamless service

5
I needed a short term loan in order to finish off refurbishing my house. I went on a comparison website and Zopa seemed to come up favourably and I chose them accordingly for the loan. What was most impressive was how quickly the matter was concluded - the entire process online was simple, quick and efficient. I highly recommend them. Reviewed on: 19th December 2016

Easy to use and at a great rate. No complaints.

5
Only took a few minutes online, was in my account within twould day. Reviewed on: 19th December 2016

Simple and pain-free

5
My loan with Zopa has been simple and pain-free throughout. Having been quickly authorised for the loan, the payments were set up and I've never had a single concern since with the payments going out correctly and on time. With only a few months left on this loan, I would certainly use again Reviewed on: 19th December 2016

Easy and hassle free

5
Needed to change a direct debit and staff couldn't have been more helpful on the phone. Too marks!! Reviewed on: 19th December 2016

Good, no-nonsense service, with clear and honest terms and conditions.

4
Have used Zopa for a series of car loans and always found them really straightforward to use. Reviewed on: 19th December 2016

Mr Martin

5
Liked all the process . Easy to read and understand . No hidden extras, self explanatory and a good choice of repayments to suit all budgets. Reviewed on: 19th December 2016

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