Smart Money People Logo

Zopa: Personal loan reviews

4.94
Based on 65,249 reviews, last reviewed 16th Oct 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025
Makatleho P's avatar
Makatleho P

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience. Write a review

Zopa Personal loan reviews (65249)

So good

5
I needed a loan in a hurry,and rather then go to the big banks I searched online and heard about zopa...the loan application was quick and easy. The money cleared my account and the interest rates are very good compared to what my bank wanted to charge me for the same amount Reviewed on: 19th December 2016

Customer satisfaction

5
Fastest I've even been issued a loan. Very quick easy steps via the website. Which I used on my phone. Was approved instantly money was issued 3 working days. I've always only ever used bank loans so was a bit optimistic about using another company. But was glad I did. Reviewed on: 19th December 2016

Brilliant

5
Everything is so easy with the whole process. Website easy to work. Straightforward repayment. No early pay back fees. Friendly and super helpful customer service. Just fab. Reviewed on: 19th December 2016

Simple

5
Simple easy and with out any fuss what more needs to said Reviewed on: 19th December 2016

Quick personal and efficient service

5
Excellent service , quick results and personal service. Thank you Reviewed on: 19th December 2016

Very good...

5
Zopa is fast and very efficient.What i like is that it is all done online.Minamal waiting and best of all no paperwork!Other lenders let me down but Zopa came through for me at time when i needed it.Highly recomended! Reviewed on: 19th December 2016

EASY LOAN

5
Brilliant easy to use simple website and simple systems Reviewed on: 19th December 2016

Great

4
Great easy way to get a loan. I would highly recommend. It is easy to pay off even of you want to pay more each month you can. Reviewed on: 19th December 2016

Honest and very pleased

5
This has been the easiest loan to take. Everything went so quick and without hitch. Reviewed on: 19th December 2016

Best loan provider

5
Zopa,offer me the best deal,I was refused by other loans provider and banks, from my credit score web site I find Zopa,and I give a try, I had an personal issue quite big,and Zopa offered all their support,very fast,fair,good customer service,I can only say I am 100%satisfied by them. Thank you Zopa Reviewed on: 19th December 2016

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Zopa?

  • Current account

    from Zopa 5.00 from 2 reviews
    Zopa
  • Cash ISA

    from Zopa 4.95 from 1262 reviews
    Zopa
  • Smart Saver

    from Zopa 4.94 from 7180 reviews
    Zopa
    View all products