Write a review

Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

View other Zopa products

4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

Read all reviews Write a review

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience.

Write a review

Zopa Personal loan reviews (65248)

Customer satisfaction

Fastest I've even been issued a loan. Very quick easy steps via the website. Which I used on my phone. Was approved instantly money was issued 3 working days. I've always only ever used bank loans so was a bit optimistic about using another company. But was glad I did. Reviewed on: 19th December 2016

Brilliant

Everything is so easy with the whole process. Website easy to work. Straightforward repayment. No early pay back fees. Friendly and super helpful customer service. Just fab. Reviewed on: 19th December 2016

Simple

Simple easy and with out any fuss what more needs to said Reviewed on: 19th December 2016

Quick personal and efficient service

Excellent service , quick results and personal service. Thank you Reviewed on: 19th December 2016

Very good...

Zopa is fast and very efficient.What i like is that it is all done online.Minamal waiting and best of all no paperwork!Other lenders let me down but Zopa came through for me at time when i needed it.Highly recomended! Reviewed on: 19th December 2016

EASY LOAN

Brilliant easy to use simple website and simple systems Reviewed on: 19th December 2016

Great

Great easy way to get a loan. I would highly recommend. It is easy to pay off even of you want to pay more each month you can. Reviewed on: 19th December 2016

Honest and very pleased

This has been the easiest loan to take. Everything went so quick and without hitch. Reviewed on: 19th December 2016

Best loan provider

Zopa,offer me the best deal,I was refused by other loans provider and banks, from my credit score web site I find Zopa,and I give a try, I had an personal issue quite big,and Zopa offered all their support,very fast,fair,good customer service,I can only say I am 100%satisfied by them. Thank you Zopa Reviewed on: 19th December 2016

Helped me when I needed it

Was simple and helped me when others made it complicated. They afford me a loan when others would not make it simple, at a competetive rate after seeing other loan options. Reviewed on: 19th December 2016

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from Barclays 3.93 from 105 reviews
Loans
from creditspring 4.82 from 17 reviews
Personal Loan
from LiveLend 4.03 from 25 reviews

Want to see more from Zopa?

Cash ISA
from Zopa 4.94 from 1262 reviews
Smart Saver
from Zopa 4.94 from 7180 reviews
Fixed term savings account
from Zopa 4.93 from 1784 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub