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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (67239 reviews)

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4.94

Based on 67,239 reviews, last reviewed 19th Jan 2026

65300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

quick service - loan arrived quickly quick service - loan arrived quickly Reviewed on: 19th January 2026

Latest lowest rating:

1

helpful quick very helpful understanding quick reply money straight into bank no problems Reviewed on: 16th January 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (67239)

excellent customer service

The bank refused the first direct debit, and Zopa let me know immediately. I paid over the phone. The same thing happened on the second payment. I phoned the bank and they could not give me a reason for non payment, but told me to re-send the direct debit. I am now waiting to see what happens for the third payment. The staff at Zopa have been very helpful. Thank you. Reviewed on: 20th December 2016

fast, good.

good rates. fast money. check rates internet. Reviewed on: 20th December 2016

Zopa , why i will recommend

Excellent customer service, each time I have a query or need clarification, Zopa team are helpful informative and also provide additional help and advise that always find useful. When dealing with Zopa customer team, if feels like I am getting real personal service rather than feeling like I am treated like a number. Well done! Reviewed on: 20th December 2016

great loan provider

Best loan company I have work with . Would recommend to all family and friends Reviewed on: 20th December 2016

LOAN

VERY GOOD SERVICE AND GAVE US A LOAN WITH NO PROBLEMS Reviewed on: 20th December 2016

Super Zopa

A fast low cost flexible alternative to the big banks. I like them. I've used them for loans a few times and been very satisfied with the service. If I had enough money I would invest in the business. Reviewed on: 20th December 2016

Very competive loan rates, and a very good service.

I have found Zopa most helpful andefficient in my dealings with them. No complaints at all. Reviewed on: 20th December 2016

Great Product!

The loan application process was quick and painless and I was accepted in no time. Within 6 months, I was offered a new competitive rate for a top up loan with Zopa and it was a really good deal. I would definitely recommend. Reviewed on: 20th December 2016

simple, easy to set-up and very clear

Easy to set up the loan, easy to make extra payments and easy to use the platform. Reviewed on: 20th December 2016

Efficient

Took less than 15 minutes to complete the application and get approval. Funds transferred within 3 days. Hassle free, efficient process. Reviewed on: 20th December 2016

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