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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

The app is very easy to navigate and understand.

The app is very easy to navigate and understand. The interest rate on savings is very competative. Reviewed on: 10th March 2026

My experience has been good so far.

My experience has been good so far. Good service Reviewed on: 10th March 2026

Easy yo access my account and to keep on top of my s...

Easy yo access my account and to keep on top of my spending. Reviewed on: 10th March 2026

Perfects for savings

Perfect for savings, It is secured and I don't have to worry about my money Reviewed on: 10th March 2026

I love everything about Zopa

I love everything about Zopa including the customer service and the app. Whenever I have called the staff have been clear and helpful in their advice. The app is so easy to use and love that I can see the interest added on a month by month basis rather than annual. Reviewed on: 9th March 2026

Easy to use, proactive and well linked up

Easy to use, proactive and well linked up Reviewed on: 9th March 2026

Good App.

Good App. Good Saver Rate. Thats about it. Reviewed on: 9th March 2026

The Smart Saver offers very attractive inertest rate...

The Smart Saver offers very attractive inertest rate, also the operation from it's app is quite easy to use and understand the process. Reviewed on: 9th March 2026

Overall good and positive I’m happy with the service...

Overall good and positive I’m happy with the service and products - interests are good and app is easy Reviewed on: 9th March 2026

Zopa Easy As

Easy to deal with and easy app usage Reviewed on: 9th March 2026

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