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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8039 reviews)

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4.94

Based on 8,039 reviews, last reviewed 10th Mar 2026

81200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

The app is very easy to navigate and understand. The app is very easy to navigate and understand. The interest rate on savings is very competative. Reviewed on: 10th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8039)

Pretty good

App is very user friendly and easy to split savings into multiple pots. Interest rate is not as competitive as it once was. Reviewed on: 4th April 2025

Excellent Regular Saver Account

A really fresh banking app with some nice features built in. I am impressed by the products on offer and particularly like the 7.5% regular savings account that you can even move money out of if required and not lose out. Reviewed on: 4th April 2025

Excellent customer service.

Excellent customer service. System works very well and is easy to use. Planning to open a Zopa ISA in the new tax year. Reviewed on: 4th April 2025

I find the Zopa app excellent.

I find the Zopa app excellent. It's so easy to use. Transferring money is instantaneous. I like having the individual savings pots and the interest paid each month. Reviewed on: 3rd April 2025

New account - brilliant so far.

Opened account due to offer of regular savings account. All gone incredibly smoothly so far - easy to use, and am looking forward to using the accounts moving forward from here. Reviewed on: 3rd April 2025

Very easy platform to use and great rates

Very easy platform to use and great rates Reviewed on: 3rd April 2025

App very easy to use, great customer service.

App very easy to use, great customer service. Reviewed on: 3rd April 2025

Easy and simple for everyone

Easy to use simple terms interest added monthly so you can see the rewards of saving and suits all budgets even in these hard times Reviewed on: 3rd April 2025

Fabulous intrest rates , even better than Chase !

Fabulous intrest rates , even better than Chase ! Reviewed on: 3rd April 2025

Happy Saver

Good rates , easy to use app , reliable no complicated jargon user friendly . I like the fact you can have seperate accounts for different savings and they are easy to open Reviewed on: 3rd April 2025

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