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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7457 reviews)

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4.94

Based on 7,457 reviews, last reviewed 16th Jan 2026

26900% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent service and rewards, easy to use app and c... Excellent service and rewards, easy to use app and competitive returns. Reviewed on: 16th January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7457)

Review of the Zopa, Smart Saver:

Great Savings Account!

This is a great Savings Account. It is easy to use, set up various savings pots and access your money easily - all with a good interest rate, which changes much more quickly than most other providers' interest rates do! I love my Zopa app, and my Smart Saver Account! Reviewed on: 3rd April 2023

Help from Zopa

No issues great service , quick response and support Reviewed on: 15th January 2026

Great app!

Great app. Responsive customer services. Reviewed on: 15th January 2026

Very helpful

An excellent service very easy to use App, any questions answered immediately and very good information given on different services provided, helpful in every way Reviewed on: 15th January 2026

Very efficient, straight forward, fairly competitive

Very efficient, straight forward, fairly competitive Reviewed on: 15th January 2026

I found out about Zopa from Martine Lewis website an...

I found out about Zopa from Martine Lewis website and from the start it was so user friendly and easy to use. The app is incredibly helpful and easy Reviewed on: 15th January 2026

App is easy to use, I’m 80 don’t often say that.

App is easy to use, I’m 80 don’t often say that. communication is good. Everything is very clear and easy to use. Money is easily moved in and out. Saving rates are much better than my bank. A big plus is the instant account and then the different notice accounts which give more interest on the length of notice given. Reviewed on: 15th January 2026

All good experiences use of the app very useful

All good experiences use of the app very useful Reviewed on: 15th January 2026

Best Provider I’ve Used

App is easy to use. I can switch money from my savings account to my current account in a matter of seconds. They keep you constantly informed and updated. Reviewed on: 15th January 2026

Great interest rates, keep you updated of any changes

Great interest rates, keep you updated of any changes Reviewed on: 15th January 2026

Very easy app to use and very good saver rates.

Very easy app to use and very good saver rates. Reviewed on: 15th January 2026

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