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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Smart Saver

Zopa is simple to use for savings and the Smart Saver allows me to boost pots of money to different interest rates depending on how soon I might need access to the money. This really helps me save with a purpose. Transfers in and out are also very fast, which is a real positive. Reviewed on: 8th April 2025

Excellent app, simple to add, withdraw or transfer m...

Excellent app, simple to add, withdraw or transfer money from account & competitive interest rates Reviewed on: 8th April 2025

ZOPALICIOUS

Been using zopa for almost 2 years. Great communications, and fantastic customer service. Immediate updates and no charges on my accounts. Able to lock and unlock accounts to increase interest receipts. Reviewed on: 8th April 2025

Good all-round company but rates could be better

Good all-round company but rates could be better Reviewed on: 7th April 2025

I've used zopa twice for loans.

I've used zopa twice for loans. Always good value.Now have savings accounts. Excellent interest rate. Reviewed on: 6th April 2025

Great service, easy to use, definitely recommend.

I opened my smart savings account in 2022 and have had no issues with the service. It was easy to set up and I easily set up an automatic payment straight from my bank account into my savings account each month. I would definitely recommend this brand to my family and friends. Reviewed on: 6th April 2025

5* star service and company

I have been with Zopa for years and wouldn' ever think of changing because their service is 5*. Have loads of family and friends who have joined me with Zopa because of my recommendations Reviewed on: 6th April 2025

Great products, great service.

Great products, great service. Variety of accounts which are very useful Reviewed on: 6th April 2025

User-friendly on-line app.

User-friendly on-line app.Pretty much instantaneous transfer times.Super competitive interest rates.What's not to love ?! Reviewed on: 6th April 2025

Zopa are brilliant

Always top of the market savings rate, they look after their existing customers and the mobile app is fantastic Reviewed on: 6th April 2025

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