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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8042 reviews)

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4.94

Based on 8,042 reviews, last reviewed 13th Mar 2026

81300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Moving money from save to current account I wish I could move money from my primary savings into my biscuit bank account without having to do a withdrawal Reviewed on: 13th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8042)

Excellent!

Excellent service, fast deposits/withdrawals and clear statements, with a good interest rate Reviewed on: 17th January 2025

Great company

Really good customer service and interest rates. Reviewed on: 17th January 2025

Easy, flexible & fair savings account

I started investing with Zopa's Smart Saver account 2 or 3 years ago and have found it very easy and intuitive to use. They also gave me a decision on a loan within 20 mins, and I'm now able to pay the whole sum off within 3 years rather than paying the exorbitant fees I was being charged on 2 credit cards. It was a HUGE relief! Reviewed on: 17th January 2025

Very simple user friendly process with no fuss

Very simple user friendly process with no fuss Reviewed on: 17th January 2025

Very straightforward savings accounts

Very straightforward and easy to understand and use I find it very useful in my savings journey and have opened several very useful pots each with it's own interest rates I'm very happy to be using Zopa for my savings as well as credit card and now bank account. Reviewed on: 17th January 2025

Zopa - so easy to manage your money.

Zopa gives a great rate of interest, the app is very easy to use too. Reviewed on: 17th January 2025

No problems at all.

No problems at all.Great service Reviewed on: 17th January 2025

Great rates inside an easy to use App

A very easy to use and utilise App with great interest rates compared to peers Reviewed on: 17th January 2025

Great interest rates and easy saving!

Only really used the savings side of zopa but from that it's easy to use, intuitive and money gets moved to and from the savings account in a good speed unlike some other providers. The interest rates are very appealing and really helps out the people who can only save small amounts at a time. I'll continue to use it and save with zopa Reviewed on: 17th January 2025

Have been with Zopa for several years as a saver and...

Have been with Zopa for several years as a saver and they have always kept me informed and up to date with changes in rates etc. I have contacted them a couple of times as i wasnt syre about something and a person has been available for me to talk to and has explained things to me. Reviewed on: 17th January 2025

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