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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

96% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Trustworthy

easy to use, good rates, flexible. Reviewed on: 17th January 2025

Very happy customer

I have been banking with Zopa for around 4 years and I am really impressed by how easy their services are to use. I always feel well informed about changes to saving rates. The app is incredibly easy to use and it is easy to keep track of how much interest I am earning. I have recommended them to family members and they are now happy users of Zopa too Reviewed on: 17th January 2025

Easy to use platform with great savings rates

Easy to use platform with great savings rates Reviewed on: 17th January 2025

Zopa first class review

Easy to use, very clear information and competitive rates. Reviewed on: 17th January 2025

Amazing saving value, helps to save and their bank i...

Amazing saving value, helps to save and their bank is also easy to use! Reviewed on: 17th January 2025

Really good, really easy to use, very clear terms.

Really good, really easy to use, very clear terms. Interest rates far far better than traditional banks. Reviewed on: 17th January 2025

Easy to use online app.

Easy to use online app. Has everything in one place that you need. Reviewed on: 17th January 2025

Smartsaver App.

Very straightforward to use the App. Opportunity for greater interest rates depending on the ‘notice period’ to access funds and useful option to swap funds between pots. Very competitive rates offered. Reviewed on: 17th January 2025

Zopa is simple to use and professional

Zopa is simple to use and they do what they say and you can't ask any more from a company Reviewed on: 17th January 2025

Always happy with the service I receive and the prod...

Always happy with the service I receive and the products that are offered Reviewed on: 17th January 2025

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