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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8044 reviews)

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4.94

Based on 8,044 reviews, last reviewed 16th Mar 2026

81500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Outstanding rewards (direct debit cashback! Outstanding rewards (direct debit cashback!) and one of the best savings rates, all wrapped up in one modern, clean, sleek (and cute!) app. Zopa is cl... Read more Reviewed on: 16th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8044)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

Amazing service would tell family about

Amazing service would tell family about Reviewed on: 17th January 2025

Having multiple saving pots is great

I like the fact that you can have multiple saving pots, which can range from instant access to different notice periods (which earn more interest) Reviewed on: 17th January 2025

Easy to use, allows different pots to be created for...

Easy to use, allows different pots to be created for different savings reasons, competitive interest rates Reviewed on: 17th January 2025

Reassuringly quick and easy.

Very clear, simple and quick to use, even for those of us with advancing Years! Reviewed on: 17th January 2025

It’s so easy

Super easy to use the app for all aspects of my savings Reviewed on: 17th January 2025

It's the best saving product I know

It's the best saving product I know from a reputable company Reviewed on: 17th January 2025

Fantastic flexible savings products

Zopa offers a range of savings options at very competitive interest rates. Their interactive phone app allows me to optimise the best interest as I manage my daily money demands Reviewed on: 17th January 2025

Savings done easily

A very easy process to setup the account, all done online in plain English steps. Account Management via the Zopa app is simple to do and very intuitive to use. Customer Service is excellent, with great communications and solid advice. Reviewed on: 17th January 2025

Zopa is like a family

Zopa have an easy access app the savings rates are good and the ease of transferring money to and from are amazing. Linking bank to savings is also good Reviewed on: 17th January 2025

Good customer service.

Never had any problems and any queries on my account is resolved quickly. I find the best saving rates with this company. Reviewed on: 17th January 2025

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