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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

It's the best saving product I know

It's the best saving product I know from a reputable company Reviewed on: 17th January 2025

Fantastic flexible savings products

Zopa offers a range of savings options at very competitive interest rates. Their interactive phone app allows me to optimise the best interest as I manage my daily money demands Reviewed on: 17th January 2025

Savings done easily

A very easy process to setup the account, all done online in plain English steps. Account Management via the Zopa app is simple to do and very intuitive to use. Customer Service is excellent, with great communications and solid advice. Reviewed on: 17th January 2025

Zopa is like a family

Zopa have an easy access app the savings rates are good and the ease of transferring money to and from are amazing. Linking bank to savings is also good Reviewed on: 17th January 2025

Good customer service.

Never had any problems and any queries on my account is resolved quickly. I find the best saving rates with this company. Reviewed on: 17th January 2025

Well worth a look

Good range of savings accounts, easy to open with good interest rates. Reviewed on: 17th January 2025

Simple to use app

Very simple to use the app with a logical layout and easy to follow processes. Reviewed on: 17th January 2025

Really easy to setup and transfer money in and out.

Really easy to setup and transfer money in and out. The app displays all the information I need. Have been using for many months and would recommend Reviewed on: 17th January 2025

Great company, fast response.

Great company, fast response. Lots of insights in to credit development to help growth. Great interest rates Reviewed on: 17th January 2025

Very happy with Zopa!!

I have been using Zopa now for over a year via the app. Easy to use and always works without issues. My son, sister and niece now all use Zopa. The interest rates are also competitive. I love it!! Reviewed on: 17th January 2025

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