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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7494 reviews)

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4.94

Based on 7,494 reviews, last reviewed 26th Feb 2026

30500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

You can't beat Zopa, great saving accounts You can't beat Zopa, great saving accounts Reviewed on: 26th February 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7494)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

Great customer service.

Great customer service. Easy app to use. Reviewed on: 15th January 2026

Have always had good service when cotracking the hel...

Have always had good service when cotracking the helpline Reviewed on: 15th January 2026

Happy money

Customer Services are always happy to help in any way.Takes the stress out of finances Reviewed on: 15th January 2026

Generally it’s been good being with Zopa.

Generally it’s been good being with Zopa. It’s become my little financial hub. Happy with it. Reviewed on: 15th January 2026

Great service

Great service professional staff and great customer service. Reviewed on: 15th January 2026

Transparent communication, app is easy to use!

Information is always very clear, the app is easy to navigate and they process loans quickly and keep you in the loop during the process, that is made very straight-forward. Reviewed on: 15th January 2026

Everything runs smoothly.

Everything runs smoothly. Good rates. Very happy. Reviewed on: 15th January 2026

Great customer service when there was a problem

Great customer service when there was a problem Reviewed on: 15th January 2026

Fantastic service, best around, I would highly recom...

Fantastic service, best around, I would highly recommend Zopa, I have savings and a credit card, brilliant interests rates Reviewed on: 15th January 2026

Fantastic

Easy to open and everything is straightforward Reviewed on: 15th January 2026

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