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Zopa: Smart Saver reviews

4.82
Based on 8,146 reviews, last reviewed 7th May 2026
32% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026
I E's avatar
I E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

The app experience has been excellent!

5
The app experience has been excellent! The transfer process took a little getting used to at first but once set up was super easy! And the Zopa app is SO much faster / more responsive in time than Chase! Reviewed on: 29th February 2024

Quick, easy and good rates of interest

5
Easy to set up and access the account, and to move money between other accounts quickly. Transactions processed instantly. Competitive interest rates which are frequently updated to changes in the market. Option to choose higher interest rate if prepared to give notice. Very happy, I trust this company. Reviewed on: 29th February 2024

The Zopa app is easy to understand and manage.

5
The Zopa app is easy to understand and manage. Saving rates are best value. Customer service excellent. Reviewed on: 29th February 2024

Easy savings

5
Easy to set up savings accounts with great interest rates. App is very user friendly. Reviewed on: 29th February 2024

Nice app and competitive saving options

5
Nice app and competitive saving options Reviewed on: 29th February 2024

Zuper Zopa: so easy to use!

5
The App is so easy to use. Changes (increases!) in interest rates are reflected immediately. It is also really easy to engage with an Advisor. Reviewed on: 29th February 2024

Straight forward and easy operation

5
Straight forward and easy operation Competitive rates and support if you need it Recommended by a friend and I would do the same Reviewed on: 29th February 2024

Great App

5
Really easy way to save and monitor your money. I love being able to access the app at anytime to see my money. It’s very easy to move money between accounts. Reviewed on: 29th February 2024

Great app - makes it super easy to manage my savings...

5
Great app - makes it super easy to manage my savings and I know I’m getting the best rate. Keep it up! Reviewed on: 29th February 2024

Good variety of products

5
They have a good variety of products which suit different needs of saving. You can put any amount of money in at any price. The interest rate is clearly visible. Reviewed on: 29th February 2024

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