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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8046 reviews)

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4.94

Based on 8,046 reviews, last reviewed 21st Mar 2026

81700% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great product great app easy to use Great product great app easy to use Reviewed on: 21st March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8046)

Flexible savings account

Like the way the account lets you create different saving pots at different rates and different locked-in periods. Easy to move your money between the pots Competitive interest rates. Great app which is snappy and easy to use Reviewed on: 29th February 2024

Very good, tiered interest rate depending on notice...

Very good, tiered interest rate depending on notice period Reviewed on: 29th February 2024

Boosted pots are great ways to save

Best rates and easy to invest, I love the different pots which help me to save for specific things and the ability to lock away and boost for the short term Reviewed on: 29th February 2024

easy online experience.

easy online experience. The service on line is well presented with good clear steps. it's a very easy way to build up a savings pot and transfer any amount to other pots for boosting saving in higher interest rates. The only draw back is not having record of that specific transaction. I transferred money to a boosted pot, thinking I was able to give seven days notice but it turned out that it was, instead 30 days. So maybe that's something that could be improved upon. The on line chat I had over this was very good and helpful, and dealt with professionally Reviewed on: 29th February 2024

Happy customer for over 2yrs now

Happy to have been a customer for over 2yrs now & they’re always there to help when needed the most, 5* customer service representatives & great services. Couldn’t be happier thank you Zopa for treating me like a human rather than a number Reviewed on: 29th February 2024

Really easy to use App

Really easy to use App - nice and clear can see quickly how my savings are doing. Reviewed on: 29th February 2024

Named savings pots and quick cash transfers

I can save into lots of different pots that I can name. We are saving for our wedding, moving house, holiday and a honeymoon at the moment so it’s really useful to be able to separate it all. Cash transfers in and out are quick and easy. Reviewed on: 29th February 2024

It’s so easy to use and just makes sense.

It’s so easy to use and just makes sense. The app really encourages me to save and the different savings pots I can set up are brilliant. I love my Zopa account. Reviewed on: 29th February 2024

Excellent easy to use app.

Excellent easy to use app. The transactions are speedy and easy to navigate. It's more like 2 minutes rather than 2 hours for money to appear in respective accounts. Reviewed on: 29th February 2024

Smart savings account amazingly easy to use

Smart savings account amazingly easy to use and great savings rate Reviewed on: 29th February 2024

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