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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

It is just so easy to save with Zopa.

It is just so easy to save with Zopa. The app is clear and easy to use - and the flexibility offered is fantastic. Easy to transfer funds, easy to move money between different savings pots - always available - just a great way to save Reviewed on: 10th January 2024

Competetive and Great App

Competetive interests rates. Nice app which is very functional and intuitive and when required help screens offer better than average assistance Reviewed on: 10th January 2024

Excellent company

Excellent company, have recommended it to all my family! Reviewed on: 10th January 2024

Happy customer

Had Smart Savings for a few years now, very happy with the app, interest rates and overall trustworthiness of Zopa Reviewed on: 10th January 2024

Happy with Zopa .

Excellent service with a flawless app. Very competitive interest rates Reviewed on: 10th January 2024

I am very happy with the service that I have...

I am very happy with the service that I have received Reviewed on: 9th January 2024

moved to Zopa for the interest rate...

Initially moved to Zopa for the better interest rates for my savings, which generally rise not fall. The app is super accessible and easy to navigate, I was even able to use it when I was abroad. I have not had any issues and have been a customer for over a year now Reviewed on: 9th January 2024

So easy!

So easy to set up and very flexible Reviewed on: 9th January 2024

Super Service

Simple easy to use website and excellent saving rates Reviewed on: 9th January 2024

Easy to access.

Easy to access. Adding or withdrawing savings is quick & easy. Good interest rates. Helpful messages & emails about the account & other products. The only drawback is that you are not able to pay in cash Reviewed on: 9th January 2024

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