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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Easy to use, clearly laid out.

Easy to use, clearly laid out. Lots of great advice and tips shared with me. Reviewed on: 7th March 2026

Easy to use app.

Easy to use app. Stylish branding and debit card Reviewed on: 7th March 2026

Yep, happy with my interest rate and current perks.

Yep, happy with my interest rate and current perks. They dealt with a security problem i had on my account promptly through their chat facility. I was impressed Reviewed on: 7th March 2026

Excellent service and saving account, easy to use on...

Excellent service and saving account, easy to use online banking. Highly recommend Reviewed on: 7th March 2026

All good experience i have a fixed rate saver and lo...

All good experience i have a fixed rate saver and login comfortably to zopa. App login good and secure. Reviewed on: 7th March 2026

Great top interest rate

Brilliant top rate of 7.1% and monthly interest makes this better than previous options Reviewed on: 7th March 2026

Wonderful customer service

Zopa provides nice and attractive interest rate and the customer service on webchat is fantastic. Reviewed on: 7th March 2026

So easy to set up accounts and move money.

So easy to set up accounts and move money. Reviewed on: 7th March 2026

Good interest rates and intuitive app,

The interest rates are very good, particularly the regular saver rate. The App is simple to use and intuitive. Reviewed on: 7th March 2026

Zopa savings are good

Took a while to get my head round it Reviewed on: 7th March 2026

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