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Zopa: Smart Saver reviews

4.94
Based on 7,491 reviews, last reviewed 19th Feb 2026
30200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

They have managed to deliver as promised so far They have managed to deliver as promised so far Reviewed on: 19th February 2026
Grace M's avatar
Grace M

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (7491)

Easy app repayments, with good customer support .

4
Easy app repayments, with good customer support . Reviewed on: 15th January 2026

Great website.

5
No issues. Easy to deal with and clear website. No hidden info and everything is clear and easy to navigate. Reviewed on: 15th January 2026

Love Zopa so easy to deal with.

5
Love Zopa so easy to deal with. Easy to access with great communication. Reviewed on: 15th January 2026

Excellent Service

5
An efficient and effective product, which is currently giving my best return for savings, which is very necessary in today's current economic climate. Reviewed on: 15th January 2026

Zopa helped my credit score

5
I started with a very low credit rating but with my Zopa card I have been able to increase my credit rating and am now in a much better financial position. They offered me a low interest card and slowly increased my credit to encourage me to spend wisely. Reviewed on: 15th January 2026

Very helpful and easy to navigate

5
Very helpful and easy to navigate Reviewed on: 15th January 2026

I cannot fault zopa, always a smooth experience.

5
I cannot fault zopa, always a smooth experience. Reviewed on: 15th January 2026

Such nice people to deal with and it's nice to be wi...

5
Such nice people to deal with and it's nice to be with such a good credit card company my card was cloned but zopa acted will great speed and issued me a new card which came within 4 days Reviewed on: 15th January 2026

Fab honest company good products and customer service

5
Fab honest company good products and customer service Reviewed on: 15th January 2026

Very good online banking

5
No problems encountered from opening my account. Great rates and easy to.trabsfer money between account s Reviewed on: 15th January 2026

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