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Zopa: Smart Saver reviews

4.82
Based on 8,146 reviews, last reviewed 7th May 2026
97% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026
I E's avatar
I E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Excellent service and saving account, easy to use on...

5
Excellent service and saving account, easy to use online banking. Highly recommend Reviewed on: 7th March 2026

All good experience i have a fixed rate saver and lo...

5
All good experience i have a fixed rate saver and login comfortably to zopa. App login good and secure. Reviewed on: 7th March 2026

Great top interest rate

5
Brilliant top rate of 7.1% and monthly interest makes this better than previous options Reviewed on: 7th March 2026

Wonderful customer service

5
Zopa provides nice and attractive interest rate and the customer service on webchat is fantastic. Reviewed on: 7th March 2026

So easy to set up accounts and move money.

5
So easy to set up accounts and move money. Reviewed on: 7th March 2026

Good interest rates and intuitive app,

5
The interest rates are very good, particularly the regular saver rate. The App is simple to use and intuitive. Reviewed on: 7th March 2026

Zopa savings are good

4
Took a while to get my head round it Reviewed on: 7th March 2026

Brilliant have recommended other people.

5
Brilliant have recommended other people. Reviewed on: 7th March 2026

Great on line bank

5
Zopa is an excellent online bank offering a well designed user friendly App and great value savings offers Reviewed on: 7th March 2026

A professional service outstanding

5
A professional service. Customer service outstanding. Ive been throughly impressed. Reviewed on: 7th March 2026

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