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Zopa: Smart Saver reviews

View other Zopa products
4.94
Based on 8,049 reviews, last reviewed 24th Mar 2026
81900% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

4

Good rates and easily opened online. Good rates and easily opened online. Reviewed on: 24th March 2026
Rich's avatar
Rich

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice
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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8049)

Great, easy to use account

5
Have loved having a Zopa savings account, it’s so easy to use, have recommended to family and friends I’m so impressed with it Reviewed on: 8th January 2024
Lauren R's avatar
Lauren R

The best customer service us when things just work w...

5
The best customer service us when things just work well. The app makes it easy to pull and push money with my nominated account. I love the fact I can have separate pots of money fir different things. Reviewed on: 8th January 2024
Rob E's avatar
Rob E

Best interest rates without having to change product

5
Interest Rates have changed and improved the product as and when Zopa can, without me having to find a better product, which I really value Reviewed on: 8th January 2024
WillyRoo's avatar
WillyRoo

Great APP, flexible product offering.

5
Great APP, flexible product offering. Very competitive interest rates Reviewed on: 8th January 2024
Steven M's avatar
Steven M

Puts me in control

5
Quick to set up, easy to use, very flexible, puts me in control of my finances. Love the 'pots' features, multiple saving rates, and ability to shape my account. Reviewed on: 8th January 2024
GH's avatar
GH

Zopa account

5
Easy access to the account via on line Reviewed on: 8th January 2024
Paul Newsome's avatar
Paul Newsome

Easy to set up and a good interest rate

5
Easy to set up and a good interest rate for different savings accounts. Monthly interest payments make it a good choice and taking money out is simple and transfers take approximately 15 minutes. All in all I am happy with the service and have recommended Zopa to others Reviewed on: 8th January 2024
Tim O's avatar
Tim O

Really easy to use and organise savings.

5
Really easy to use and organise savings. I like the ability to use pots to split out savings for specific purposes, and the interest rate has always been on the higher end of the market. The app is very clean and easy to use, and the bank transfer system is very straightforward and quick. Reviewed on: 8th January 2024
Mel's avatar
Mel

Savings rate always very good,had a loan with them i...

5
Savings rate always very good,had a loan with them in the past and that was a good rate also, Reviewed on: 8th January 2024
Dave w's avatar
Dave w

I get the best rates of interest paid monthly

5
I get the best rates of interest paid monthly in pots of money I can chose,according to the amount of notice I need to give. Transfer of money to the smart account and around the pots in very easy . Reviewed on: 8th January 2024
Jonty's avatar
Jonty

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