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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

84% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

The app was very easy to use.

The app was very easy to use. They offered the best interest rate when I set up my account. I would recommend. Reviewed on: 8th January 2024

It is good.

It is good. This is boring. How much twaddle do you want? Reviewed on: 8th January 2024

Excellent

Zopa services are excellent, reliable and clear to use. Reviewed on: 8th January 2024

Does what it says on the tin ... and more

Setting up my account was simple and straightforward at a good interest rate. I actually opened the account after watching TV's Martin Lewis and his recommendation. As the saying goes the account does what it says on the tin and I'm delighted with it. Reviewed on: 8th January 2024

Very good online banking service.

Very good online banking service. I've banking here for years and I would zopa bank to every one. 5 star service 5✨✨✨✨✨ Reviewed on: 8th January 2024

The easiest app to use and good rates

The easiest app to use and good rates Reviewed on: 8th January 2024

Super easy saving

Super easy saving using an easy app by zopa Reviewed on: 8th January 2024

Great ratesof interest

Great ratesof interest, with increases almost immediately applied after BoE increases. Easy to add money, move money and withdraw money via the app. Reviewed on: 8th January 2024

Zopa, savings made simple

I love the Zopa savings app, so easy to make pots, choose levels of interest for boosted pots and see everything in one place. No downside for me, just simple and effortless savings right on my phone. Reviewed on: 8th January 2024

Zopa App

App simple to use and good rates of interest Reviewed on: 8th January 2024

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