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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

84% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

The app is a game changer

The app is so easy and quick and secure to use, this is how saving should be Reviewed on: 8th January 2024

Very efficient and helpful highly recommended

Very efficient and helpful highly recommended Reviewed on: 8th January 2024

I have only had good experiences with Zopa.

I have only had good experiences with Zopa. They are a breath of fresh air in today's climate. They make communications simple and easy to understand. Reviewed on: 8th January 2024

Great for budgeting and long-term planning

I love the separate pots and different access options which has helped me to budget and save for specific items/upcoming bills Reviewed on: 8th January 2024

friendly staff very helpful when you have question...

friendly staff very helpful when you have questions very easy to get through on the phone Reviewed on: 8th January 2024

Very easy to deal with, it is so easy to move my mon...

Very easy to deal with, it is so easy to move my money about and this is all done through the App Reviewed on: 8th January 2024

Very easy to use and great to have pots.

Very easy to use and great to have pots. Reviewed on: 8th January 2024

Easy to use with excellent savings rates.

Easy to use with excellent savings rates. Reviewed on: 8th January 2024

efficient, user friendly app.

efficient, user friendly app. competitive rates. Reviewed on: 8th January 2024

Excellent service ideal account for instant access s...

Excellent service ideal account for instant access saving. Money transfers within minutes. Reviewed on: 8th January 2024

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