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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

84% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Fantastic

Easy to use app, excellent competitive rates, very clear. Reviewed on: 12th April 2023

Be a Smart Saver

Simple to access the site, the information and to use whenever you feel like being a Smart Saver. Smart rates of interest too. Reviewed on: 11th April 2023

Good product

Helps me save more each month. Good interest rates Reviewed on: 11th April 2023

So easy

I love that you get interest on any savings from easy access to 95day notice It is also very easy to view all savings and move money around or withdraw Reviewed on: 11th April 2023

Whats not to love ?!

So simple to use , even for a technophobe like me . Regular updates on any change in interest rates - winner winner in my eyes !! Reviewed on: 11th April 2023

Great bank

Easy app access and simple to use Reviewed on: 11th April 2023

Great bank to use, always friendly if help needed, a relable bank to use

Had a problem with my Account and it was sorted by the end of the day. Reviewed on: 11th April 2023

Quality service

Your service is of high quality, seamless and exceeds customer expectations. Reviewed on: 11th April 2023

Quick and Effortless

A colleague mentioned Zopa when we were discussing savings one day. Within minutes I had been able to open an account with any hassle. Its really easy to use, straight-forward and they offer really competitive interest rates. No complaints from me Reviewed on: 11th April 2023

Simply brilliant

Customer services is excellent and the whole process is very easy and simple. Definitely highly recommend Reviewed on: 11th April 2023

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