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Zopa: Smart Saver reviews

4.82
Based on 8,146 reviews, last reviewed 7th May 2026
97% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026
I E's avatar
I E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Super efficient easy with a superb app.

5
Super efficient easy with a superb app. Really lifted my savings habit and experience to a new levl Reviewed on: 7th March 2026

Good attractive interest rate.

5
Good attractive interest rate. Would have liked to put more in each month Reviewed on: 7th March 2026

East to open and operate.

5
East to open and operate. Brilliant rates Reviewed on: 7th March 2026

Zopa for modern life with its easy app

5
Very easy app. Very quick transfer. Perfect for modern life. Excellent. Service and top interest. Reviewed on: 7th March 2026

Providing good rates at present.

5
Providing good rates at present. A little slow in dealing with problems on the phone but not too terrible. I like this bank and have chosen to invest most of my savings with them so happy with my decision. Reviewed on: 7th March 2026

Easy to deal with.

5
Easy to deal with. Good rates. What more do you need Reviewed on: 7th March 2026

5* company

5
Great helping me save and with a loan, no fuss just sort everything straight away Reviewed on: 7th March 2026

Good savings rates easy to use on line service offe...

5
Good savings rates easy to use on line service offer a wide variety of financial services and savings rates best on the market Reviewed on: 7th March 2026

Good interest rates and products

5
Good interest rates and products Reviewed on: 7th March 2026

I have been with Zopa from the early days.

5
Using the app is straightforward and uncomplicated. Contacting customer services was easy and they dealt with my request quickly and completely. Reviewed on: 7th March 2026

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