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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Good savings rates easy to use on line service offe...

Good savings rates easy to use on line service offer a wide variety of financial services and savings rates best on the market Reviewed on: 7th March 2026

Good interest rates and products

Good interest rates and products Reviewed on: 7th March 2026

I have been with Zopa from the early days.

Using the app is straightforward and uncomplicated. Contacting customer services was easy and they dealt with my request quickly and completely. Reviewed on: 7th March 2026

Excellent range of products and supernatural cash tr...

Excellent range of products and supernatural cash transfers between internal and external accounts. Reviewed on: 7th March 2026

Easy to set up range of accounts.

Easy to set up range of accounts. Easy to operate.simple to understand. Great rates of interest. Reviewed on: 7th March 2026

Everything is just so easy - I love it

Everything is just so easy - I love it Reviewed on: 7th March 2026

Excellent interest rate!

I think the benefits of having Zopa are excellent in terms of the interest payable on the account and being able to withdraw money if required. I haven't needed to use customer service yet so cannot comment but I am very happy with the savings product. Reviewed on: 7th March 2026

I'm a recent recruit to the zopa club and I'm very h...

I'm a recent recruit to the zopa club and I'm very happy with this company so far. Reviewed on: 7th March 2026

Brilliant

great rates easy to use website, plenty of account options Reviewed on: 7th March 2026

Simple Bank with good saving option

Straight forward no nonsens banking with good interest paying saving pots. Reviewed on: 7th March 2026

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