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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Very good customer service and quick on answering t...

Very good customer service and quick on answering the phone Reviewed on: 7th March 2026

Clear information and competitive rates.

Zopa were recommended to me for the ease of applying, good interest rates and the convenience and ease of moving my money around. I must admit I am very satisfied with my experience and with how clear the contact I have with them is, I have recommended Zopa to several of my family members and will continue to do so. Reviewed on: 7th March 2026

Great rates phoned customer service once very helpfu...

Great rates phoned customer service once very helpful polite friendly and professional. Reviewed on: 7th March 2026

Interest all the way

So easy and straightforward to open account. Interest on current account balance, high interest rate on savings account - what more could you ask for?? Reviewed on: 7th March 2026

Easy to use online banking

The zopa app is easy to use and offers great interest rates. It's easy to swap money around and transfer to and from more commercial banks Reviewed on: 7th March 2026

Excellent communication and value

Excellent communication and value Reviewed on: 7th March 2026

A truly user friendly app-based bank.

A truly user friendly app-based bank. Immediate transfers and highly competitive interest rates make it a saver’s ideal destination Reviewed on: 7th March 2026

Good interest rates.

Good interest rates and easy to use app. I wish that Zopa was a fully funtioning bank and I would move all my transaction to it. Reviewed on: 7th March 2026

Great interest rate, better than the big banks!

Great interest rate, better than the big banks! Reviewed on: 6th March 2026

Zopa biscuit account

Quick & easy to setup & easy to navigate around the banking app Reviewed on: 6th March 2026

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