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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Zopa is convinient

I moved to zopa because of the saving rates and I was surprised by the good incentives they provided which made me move even more than our finances. It has been a few months now and I’m satisfied of the service so far. Keep going Reviewed on: 6th March 2026

SPOT ON ZOPA!!.

Everything is going great for me, l am very happy Reviewed on: 6th March 2026

Got it for the excellent savings account - turns out...

Got it for the excellent savings account - turns out that the current account is also very good. I like the amount of control it gives you - very nice to have card management within the app! And I like the amount of information it gives you about your savings . You can make multiple savings pots within the app which is very useful for management! Reviewed on: 6th March 2026

Always kept up to date and interest rates are attrac...

Always kept up to date and interest rates are attractive. Good choice of saving accounts! Reviewed on: 6th March 2026

Excellent intetest rates, very able ai help and foll...

Excellent intetest rates, very able ai help and followup customer service. Very easy to use app. All very good. I used to beca natwest customer and i cant believe how bad they were in hindsight Reviewed on: 6th March 2026

Easy web site and everything works

Easy web site and everything works Reviewed on: 6th March 2026

Great mobile app and excellent rates.

Great mobile app and excellent rates. Reviewed on: 6th March 2026

The online experience was excellent.

The online experience was excellent. Setting up and opening the bank account was quick and straightforward. The fixed-term savings rates are very competitive. The app interface is top-notch and very responsive, and the bank card was delivered quickly as well. Overall, a smooth and efficient experience. Reviewed on: 6th March 2026

Nick Zopa

Easy to set up accounts via app. Great interest rates. Rapid transfers. Excellent range of services. Reviewed on: 6th March 2026

Excellent Bank

Easy to use the app and friendly and helpful staff on the phone. Reviewed on: 6th March 2026

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