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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8148 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8148)

The online experience was excellent.

The online experience was excellent. Setting up and opening the bank account was quick and straightforward. The fixed-term savings rates are very competitive. The app interface is top-notch and very responsive, and the bank card was delivered quickly as well. Overall, a smooth and efficient experience. Reviewed on: 6th March 2026

Nick Zopa

Easy to set up accounts via app. Great interest rates. Rapid transfers. Excellent range of services. Reviewed on: 6th March 2026

Excellent Bank

Easy to use the app and friendly and helpful staff on the phone. Reviewed on: 6th March 2026

couldnt ask for better Zopa do what they say...

couldnt ask for better Zopa do what they say Reviewed on: 6th March 2026

Easy to open accounts, good rate of interest.

It was easy to open accounts, and the restrictions and benefits of the accounts were well explained. Easy to load and setup the app. Very good rate of interest. Reviewed on: 6th March 2026

Modern banking

Great bank thanks ……..,.,,,,,.,,, Reviewed on: 6th March 2026

Good life

Good to keep and use. To recommend and save. Reviewed on: 6th March 2026

Recommend this bank

Very easy to use app and lots of great products. Love the high interest rates. In credit interest I’m current account and no obligation to use as your mail account Reviewed on: 6th March 2026

Love the app

Love the app love the rates-what’s not to love? Reviewed on: 6th March 2026

Great for saving.

Great for saving. Easy to manage my money Reviewed on: 6th March 2026

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