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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8149)

Excellent company

I have nothing but praise for Zopa as the app is easy to use and allows me to easily manage my savings and ensure I get the best possible interest on a daily basis. Reviewed on: 3rd April 2023

Good all round savings account

The savings jars were easy to set up and use. Great savings rates with quick response to changes in bank rates. The app works well too. Reviewed on: 3rd April 2023

Clear, competitive rates and easy to open the account

Competitive rates, easy to open, easy to log in no fluffing about. Reviewed on: 3rd April 2023

Simple flexible savings

Love the fact you can easily set up both short term and longer term savings in one account Reviewed on: 3rd April 2023

Great rates

The savings accounts provide great rates, and the rates can be improved with a longer notice period. Only gripe is that it takes a while for the savings to arrive Reviewed on: 3rd April 2023

Easy and rewarding!

This was so easy to set up, the interest rates are amazing, and they respond really quickly to changes in base rate. I'm very happy with these savings accounts. Reviewed on: 3rd April 2023

Straight forward account.

Easy to use account with very ood rates. Reviewed on: 3rd April 2023

Easy smart saver

It’s so easy to save and I just love how I’ve been saving so much Reviewed on: 3rd April 2023

simple to use, easy to understand

Great account I can easily decide howuch of my money I need access to and move it about all in one place without giving to open multiple accounts. Reviewed on: 3rd April 2023

Highly recommend

I was looking for a savings account that gave the best interests rates but had fairly easy access as I wasn’t sure when I might need to access my money. So when I heard about Zopa on Martin Lewis I knew it would be a safe and reputable bank. It offers different levels of savings from easy access to a few weeks or a few months notice with higher interests rates. Suited me really well. I have had to contact customer services for help when I changed my surname and the assistant was really helpful and explained things clearly giving me instructions on what I had to do. So far I have been very impressed with Zopa so have recommended them to others. Reviewed on: 3rd April 2023

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