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Zopa: Smart Saver reviews

4.93
Based on 8,052 reviews, last reviewed 3rd Apr 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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0%

Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026
Susan A's avatar
Susan A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Hassle free

5
Excellent service with no hastles at all., no need to do anything as all taken care of automatically. Reviewed on: 3rd April 2023

Excellent service, easy to use app

5
Transactions are fast and I’m kept informed when payments are made in and out of my account. Queries are dealt with quickly and the app is easy to use even for me and I’m not very tech savvy! Reviewed on: 3rd April 2023

Great savings product

5
Quick to set up, easy to use and fast paying interest. Reviewed on: 3rd April 2023

Saving and investing made super easy and user friendly

5
I absolutely love the user friendly app and how easy it is to navigate the different types of savings accounts. Would happily recommend. Reviewed on: 3rd April 2023

Zopa easy saving.

5
Great way to save and allocate different saving reasons whilst getting the best rates. Carnt recommend them enough. Just don’t know why it took me so long to cotton on! Reviewed on: 3rd April 2023

Fair interest and easy app.

5
Fair interest and easy app with quick deposits and withdrawals. Highly recommended. Reviewed on: 3rd April 2023

Reliable and competitive interest rates

5
Have been using Zopa about a year now , was abit dubious to start with as I didn’t know much about them , but no need to worry the have been very reliable and feel completely safe with them looking after my money Reviewed on: 3rd April 2023

Highly recommended

5
Great app, fast to update rates, great experience overall Reviewed on: 3rd April 2023

Savings made easy!

5
Love saving with Zopa! App is so easy to use and understand. Saving rates are very competitive. Would 100% recommend. Reviewed on: 3rd April 2023

Great savings pots

5
Zopa gives you amazing saving rates on their standard instant access account and enhanced on limited access accounts, which helped me save without withdrawing. They also don’t let people put in more than that covered by the FSCS, which I think is very responsible. Nice to have a bank that looks after and values it’s customers!!! Reviewed on: 3rd April 2023

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