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Zopa: Smart Saver reviews

4.82
Based on 8,146 reviews, last reviewed 7th May 2026
97% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026
I E's avatar
I E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Easy to use app

5
Easy to use app and very good for different savings pots. Pretty good interest rates, Easy to transfer money into & out of Reviewed on: 6th March 2026

The Secret's Out

5
Great interest rates and accounts.And and very user friendly app. Stumbled on Zopa by chance, and very glad I did. A well kept secret for reasons only Zopa know. Reviewed on: 6th March 2026

Never had an issue with Zopa since I get up my account.

5
Never had an issue with Zopa since I get up my account. Reviewed on: 6th March 2026

Very easy to apply.

5
Very easy to apply. Also easy to pay-in or withdraw Reviewed on: 6th March 2026

Easy and excellent

5
Zopa is so easy to navigate and has made it so easy for me to manage my money. They have excellent interest rates and their app is s sleek and sophisticated whilst clearly signposted. I feel secure leaving my money with them. Reviewed on: 6th March 2026

Great app based bank

4
Great app based bank. The App is very user friendly. Reviewed on: 6th March 2026

Absolutely amazing really enjoy

5
Absolutely amazing really enjoy Reviewed on: 6th March 2026

Good and innovative savings products.

5
Good and innovative savings products. However, app design and netvigation is not clear. Some times may need to takes time to find the correct page or service Reviewed on: 6th March 2026

Easy to set up, reliable to use

5
Easy to set up Biscuit account. Clear and consistent app. Generous regular saver account as well as interest on current account. Reviewed on: 6th March 2026

Great customer service and app functions

4
Great experience opening my accounts and good savings offering available. Great transfer options between accounts and handy to see balances on other bank accounts and credit cards Reviewed on: 6th March 2026

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