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Zopa: Smart Saver reviews

4.93
Based on 8,052 reviews, last reviewed 3rd Apr 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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0%
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0%
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Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026
Susan A's avatar
Susan A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Excellent service

5
Started saving with Zopa this year and it has help me save with good interest rates, would highly recommend to anyone wanting to save Reviewed on: 3rd April 2023

Interest rates are some of the best around

5
Wasn't sure about banking through an app, with a relatively unkown (to me) bank so did a lot of research. I am glad I opened a savings account with Zopa as the interest rates are so good. The app is easy to use and I feel my money is safe as they covered by the same protection as any other bank. A great service so far. Reviewed on: 3rd April 2023

Simple Set Up and Competitive Interest Rates

5
I couldn’t believe how easy it was to set the account up. It continues to be simple to access competitive interest rates and to make transfers between my boosted pots. Highly recommended. Reviewed on: 3rd April 2023

Everything positive

5
Zopa offers a great service in all aspects, communication, updates and information; a brilliant bank for my savings and all easily managed from my armchair. Reviewed on: 3rd April 2023

Great Account. Easy to do

4
This account was easy to set up and use so we haven't needed any help from Zopa so far. It also has good interest rates and great features like being able to move your money into separate pots. Reviewed on: 3rd April 2023

Great product

5
Savings rates have been consistent at or near the top of the market. App is really easy to use. And the 7-day and 31-day products are a great innovation Reviewed on: 3rd April 2023

Best interest rates on offer

5
Always in the top 2 banks for best interest rates Reviewed on: 3rd April 2023

i have daily control & my savings are smartly simplified

5
I love that the interest is shown & added (compounded) monthly and so clear to see across all my different savings pots. I love that it is so simple to move money between the different pots Reviewed on: 3rd April 2023

Easy, Quick and Transparent.

5
Straightforward and easy to use. Reviewed on: 3rd April 2023

Smart Saver does what it says

5
Easy savings account. Good rate of interest. Reviewed on: 3rd April 2023

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