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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Excellent

Excellent interest rates and very user-friendly app. Reviewed on: 6th March 2026

I like the cashback on bills.

I like the cashback on bills. 2 percent is really good comparing to other banks Reviewed on: 6th March 2026

Good interest rates and useful app

Good interest rates and an app which tells you your balance in your other accounts too which is helpful. Reviewed on: 6th March 2026

Zopa is proper (good)

Great app, easy to use. Fantastic saving rates. Reviewed on: 6th March 2026

This is such an easy on line bank account,

This is such an easy on line bank account, so easy to use and there is always help available. Reviewed on: 6th March 2026

Excellent app.

Excellent app. No problems at all. Reviewed on: 6th March 2026

Great rates and a very easy to use website.

Great rates and a very easy to use website. Reviewed on: 6th March 2026

Happy days, and stressful.

Had an issue that i couldn’t resolve.? A team member contacted me and sorted things out within minutes. It was really good to get this sorted out quickly and efficiently. Especially as I am not really computer literate. Reviewed on: 6th March 2026

Excellent customer service and great rates

Excellent customer service and great rates Reviewed on: 6th March 2026

What’s not to like?

Great rates and always a helpful person waiting in the wings if you have a problem! Reviewed on: 6th March 2026

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