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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8148 reviews)

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4.82

Based on 8,148 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8148)

Happy days, and stressful.

Had an issue that i couldn’t resolve.? A team member contacted me and sorted things out within minutes. It was really good to get this sorted out quickly and efficiently. Especially as I am not really computer literate. Reviewed on: 6th March 2026

Excellent customer service and great rates

Excellent customer service and great rates Reviewed on: 6th March 2026

What’s not to like?

Great rates and always a helpful person waiting in the wings if you have a problem! Reviewed on: 6th March 2026

Zopa has provided a fresh, modern twist on regular b...

Zopa has provided a fresh, modern twist on regular banking whilst projecting the professional standards you would expect from a responsible organisation. Great communication and info about new products!! Reviewed on: 6th March 2026

Ease of use - So easy to set up and manage my money

So easy to set up and manage my money Reviewed on: 6th March 2026

Great rates in an easy to use app

Great rates in an easy to use app Reviewed on: 6th March 2026

Very easy to use and enjoying the app

Very easy to use and enjoying the app Reviewed on: 6th March 2026

I'm a first time customer and setting up a new accou...

I'm a first time customer and setting up a new account isn't always easy for a pensioner like me. But Zopa was different. You made it so easy and I appreciate this so much. Reviewed on: 6th March 2026

Easy to use and great communication

Easy to use and great communication Reviewed on: 6th March 2026

So glad I opened a Zopa Biscuit account.

So glad I opened a Zopa Biscuit account. It so clear and simple to use. Love it. Reviewed on: 6th March 2026

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