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Zopa: Smart Saver reviews

4.93
Based on 8,052 reviews, last reviewed 3rd Apr 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026
Susan A's avatar
Susan A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Great Interest and great saving choices

5
Can’t fault Zopa so far, we set up saving pots for me and my son, easy to use, I was surprised to receive a goodwill payment when a transaction didn’t go through in time so Zopa gave me £25 goodwill gesture!. Reviewed on: 3rd April 2023

Easy and great rate

5
So easy to get started and I feel confident I'm getting a good rate, and my savings are safe. Reviewed on: 3rd April 2023

Saving made easy

5
Love the way I can save for a goal, or a rainy day and great great interest rates Reviewed on: 3rd April 2023

A great all round customer experience with competitive rates

5
Not only does the app work extremely well, the transfers 'to and fro' are swift and backed up with excellent communications from Zopa. Not only that, Zopa offers very competitive savings rates which are automatically applied. I have found I can sit back and let it all happen with confidence. Reviewed on: 3rd April 2023

Savvy Savings

5
Zopa is a truly easy Instant Access account paying highly competitive rates of interest plus a little extra if you can lock some of your money in for a minimal amount of notice. Reviewed on: 3rd April 2023

No messing about, just an easy savings account with good rates

5
The account was easy to open and I particularly appreciate the fact the fact that interest rates go up, Zopa automatically increases the rate of interest on the account without having to be chased or pressured to do so. Reviewed on: 3rd April 2023

Easy

5
Really easy to set and make changes, which for me as a busy single parent is really important. Would recommend to anyone looking to start saving again. Reviewed on: 3rd April 2023

Great savers account

5
Would recommend to all my friends and family Reviewed on: 3rd April 2023

Easy to use and trusted

5
I love how easy everything is to use and being covered by banking insurance is amazing. Reviewed on: 3rd April 2023

Excellent

5
Always very quick and efficient. Reviewed on: 3rd April 2023

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