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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8149)

Simple, valuable and effective - wish I'd done it sooner

The app and pockets (for putting money away longer for better interest) work like a dream. I've set up regular payments and can divert them to holiday / house fund (to access in a month) or for rainy day savings to access when. I need to. So smooth and efficient - wish I'd done it sooner Reviewed on: 3rd April 2023

Excellent

With 5 types of pot to choose from, it has to be the best online savings account. Zopa have kept up with all bank of England interest rate increases. Reviewed on: 3rd April 2023

Instant savings management

Speedy to set up, clear app, easy control of savings, simple to move money around and good rates Reviewed on: 3rd April 2023

So easy

Using Zopa has been a breeze we are we are we are with Lloyds Bank and we get diddly squat in terms of interest so we have started moving money across to Zopa and with immediate access getting 3.42% interest it’s so easy to use and to make things better. They pay interest monthly could not recommend this more highly Reviewed on: 3rd April 2023

Great easy to use saver

Brilliant savings app which alters the rate quickly in response to Bank of England rate changes. Also very easy to use and set up. Reviewed on: 3rd April 2023

The best savings account around.

This is a no-fee account offering the best interest rate I've found for instant access. There are options for higher interest using 'pots' where money can be tied up with different notice periods from 7 to90 days. On the few occasions I have been tempted to move money elsewhere due to higher interest, Zopa have increased there interest. The app is really easy to use and flexible allowing easy deposit, withdrawal and switching between pots. Reviewed on: 3rd April 2023

Great rate, easy to set up

Very easy to set up. Boosted pots feature good too Reviewed on: 3rd April 2023

Simple Layered savings

Easy to use, easy to understand and competitive rates for instant access and notice accounts Reviewed on: 3rd April 2023

Great Savings Rates

It has been easy to set up savings accounts and Zopa have been quick to respond to interest rate increases passing them on to customers, unlike the big banks. Great company. Reviewed on: 3rd April 2023

Brilliant

I love the savings pots and the ability to boost and delay access. Such an easy to use app also Reviewed on: 3rd April 2023

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