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Zopa: Smart Saver reviews

4.82
Based on 8,149 reviews, last reviewed 17th Jun 2026
89% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026
VMann's avatar
VMann

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8149)

Great service

5
Best interest rates, easy to use, what's not to love? Reviewed on: 3rd April 2023

Super Zopa!!

5
An easy to set up online savings account With a trustworthy online company, great communication via emails, constantly kept up to date with any changes in interest rates and other information, option of various bonus pots to move your money too, accessible and understandable app with all the information you need at your fingertips…..very happy first-time online saver ……. Reviewed on: 3rd April 2023

User friendly

5
I really enjoy using Zopa to save - their app is really user friendly and their customer service is excellent Reviewed on: 3rd April 2023

Very happy!

5
Everything’s very easy to use, and very clear on the app. Have recommended to several family members already Reviewed on: 3rd April 2023

Great saving account

5
easy to move money into and out of and really simple to set up. Reviewed on: 3rd April 2023

Fantastic

5
Great account. East to open, easy to put money into. Flexible access pots and savings rates help to spread money between long and short term savings Reviewed on: 3rd April 2023

Excellence

5
Very easy to use, information that I need is displayed and easily readable. Nothing hidden and I know exactly where I stand. Reviewed on: 3rd April 2023

Very simple to use

5
I had been nervous of app-based savings as I was worried about complexity, however this couldn't be easier to use and the interest rates are very competitive. It has helped me to save more often Reviewed on: 3rd April 2023

££ Great Rates ££ Simple to use ££

5
Great app, simple to use with competitive rates. Reviewed on: 3rd April 2023

Most flexible and highest interest rates!

5
For years I've had multiple bank accounts and continually swapped funds between them to maintain the best interest rate possible. However, since finding the Zopa Smart Saver I haven't needed to swap money around anymore as Zopa continually provides the highest interest rates and best flexible options (7 day, 31 day and 90 day options). Why other banks don't do the same I've no idea! Reviewed on: 3rd April 2023

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