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Zopa: Smart Saver reviews

4.93
Based on 8,052 reviews, last reviewed 3rd Apr 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026
Susan A's avatar
Susan A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Excellent interest rates and super app

5
Great app. Useful facilities like a statement whenever you need it. And they keep increasing the interest! Highly recommended. Reviewed on: 3rd April 2023

Great Savings App

5
Great customer experince, the Zopa app is very easy to use, the 'pots' enable me to manage my savings effectively and easily and the communications about my account and transactions are clear and prompt. Thank you. Reviewed on: 3rd April 2023

Super Zopa

5
Easy to use app and great leading interest rates - what's not to like! Reviewed on: 3rd April 2023

Easy peasey smart saving!

5
I saw Zopa recommended on ‘Martin’s Money’ and I liked the sound of the rates on offer. I downloaded the app and got myself set up really quickly and easily. The ‘pots’ are a great idea so I can set up savings for anything o like and am always in control of what I want in the pots I’ve set up. I set up a regular amount to my Zopa savings and am always notified when my savings have been topped up. The app is the easiest and most straightforward app I’ve ever used. Very happy with my Zopa experience so far! Reviewed on: 3rd April 2023

Great, dynamic saving rates

5
Zopa are quick to respond to interest rate rises and apply new rates to their Smart Saver accounts. Often the rates are changes before they even tell us! Reviewed on: 3rd April 2023

Easy to save

5
Zopa is easy to use. I love how I can make different pots to save for different targets Reviewed on: 3rd April 2023

Zopa-Dupa

5
Easy to use, competitive rates, intuitive app…what’s not to love? Reviewed on: 3rd April 2023

Super Saver

5
Excellent service, rates and easy to use. Reviewed on: 3rd April 2023

Fabulous

5
I have already informed family members to set up saving accounts, great rates interest paid in on a regular basis. The options of different pots is a great addition saving Reviewed on: 3rd April 2023

So quick and easy

5
It was easy to open my account and I love the flexibility of being able to transfer money in and out in just a few taps. Communication is good with all transactions confirmed quickly. I'm new to app only banking but the simplicity and professionalism of Zopa gave me the confidence to get going. I also like the fact they respond quickly to increase interest rates and keep me informed of these changes. The boosted savings pots add an extra layer of flexibility and make my savings work for me. Reviewed on: 3rd April 2023

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