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Zopa: Smart Saver reviews

4.82
Based on 8,149 reviews, last reviewed 17th Jun 2026
89% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026
VMann's avatar
VMann

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8149)

A great all round customer experience with competitive rates

5
Not only does the app work extremely well, the transfers 'to and fro' are swift and backed up with excellent communications from Zopa. Not only that, Zopa offers very competitive savings rates which are automatically applied. I have found I can sit back and let it all happen with confidence. Reviewed on: 3rd April 2023

Savvy Savings

5
Zopa is a truly easy Instant Access account paying highly competitive rates of interest plus a little extra if you can lock some of your money in for a minimal amount of notice. Reviewed on: 3rd April 2023

No messing about, just an easy savings account with good rates

5
The account was easy to open and I particularly appreciate the fact the fact that interest rates go up, Zopa automatically increases the rate of interest on the account without having to be chased or pressured to do so. Reviewed on: 3rd April 2023

Easy

5
Really easy to set and make changes, which for me as a busy single parent is really important. Would recommend to anyone looking to start saving again. Reviewed on: 3rd April 2023

Great savers account

5
Would recommend to all my friends and family Reviewed on: 3rd April 2023

Easy to use and trusted

5
I love how easy everything is to use and being covered by banking insurance is amazing. Reviewed on: 3rd April 2023

Excellent

5
Always very quick and efficient. Reviewed on: 3rd April 2023

Great savings account

5
Always good interest rates with easy to operate notice account ‘pots’ Reviewed on: 3rd April 2023

This is a great product

5
I have found the Zopa smart saver very easy to use. It comes in an app form and it is very straightforward to move money between pots and also to transfer in and out of my bank account. There are different types of pots which require different notice including an easy access pot. The interest rates are very competitive and are quickly increased with the bank rate. Reviewed on: 3rd April 2023

Fantastic

5
Fantastic app. Easy to use and wuick to set up Reviewed on: 3rd April 2023

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