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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8149)

Great way to save

Great saver a/c we get an email as soon as the rate go up. We don’t have to wait. Customer service is very good Reviewed on: 3rd April 2023

Zopa is so easy to use from beginning to end

Zopa is fantastic app and is incredibly easy to use, whether making withdrawals, deposits etc, would not hesitate to recommend it to anyone else Reviewed on: 3rd April 2023

Best savings interest rate on the market

Easy to setup, quick to update interest in line with BoE base rate, highly recommended. Reviewed on: 3rd April 2023

Easy peasy savings!

What’s not to like! It’s straight forewarned savings! See what you’re saving and what for! Then watch as the interest is added! I had a review with my bank before opening a Zopa account and they couldn’t match the interest rates! So I opened a Zopa account (simple to do) and have not looked back since!! Already recommended to all of my friends and colleagues, most of whom have opened an account with Zopa!! No grumbles. Reviewed on: 3rd April 2023

Decent Rates, Decent Updates

The rate has stayed competitive as interest rates have changed, and it's so easy to manage my accounts. Nice one. Reviewed on: 3rd April 2023

Excellent interest rates and used interface

One of the best interest rates around, best user interface of mobile banking apps, and flexibility and simplicity of having multiple accounts. Reviewed on: 3rd April 2023

Smart Saver

Good interest rates and easy to open an account Reviewed on: 3rd April 2023

Great Interest and great saving choices

Can’t fault Zopa so far, we set up saving pots for me and my son, easy to use, I was surprised to receive a goodwill payment when a transaction didn’t go through in time so Zopa gave me £25 goodwill gesture!. Reviewed on: 3rd April 2023

Easy and great rate

So easy to get started and I feel confident I'm getting a good rate, and my savings are safe. Reviewed on: 3rd April 2023

Saving made easy

Love the way I can save for a goal, or a rainy day and great great interest rates Reviewed on: 3rd April 2023

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