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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.93 (8052 reviews)

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4.93

Based on 8,052 reviews, last reviewed 3rd Apr 2026

82100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Amazing

Great service! Love my savings account and Zopa is a great company! Reviewed on: 3rd April 2023

So simple!

My saving account with zopa us so simple to use and withdrawals are usually within an hour! It offers a better interest rate than my other savings account that has a delay on withdrawal of days! Highly recommended Reviewed on: 3rd April 2023

Excellent bank, easy to set up account, very competitive savings rates

Was a bit worried about going with a vsnk that I'd never heard of for my savings, bit needn't of worried. Very easy to setup online, tool minutes to upload appropriate documentation and get my account up and running. Like the flexibility of the 3 different savings pots, so you can get more interest if leaving your money in longer, and less if needing access to it quickly - plus no penalty for the instant access pot, so can withdraw and then put back in as suits. The rate was also thd best I could find, and continues to beat any other bank or building society rate in which to save. Easy to manage my account kline and pay/withdraw funds as needed. Highly recommended, very pleased Reviewed on: 3rd April 2023

Easy and simple

Easy and simply bank account with a great customer service. I love the fact the keep increasing the interest rate on the saving account inline with the market change Reviewed on: 3rd April 2023

Clear, easy to use service

Very clear website with all the information you need in one place. The smart saver service is a great deal given the current climate and I can trust them to keep my up to date with any changes Reviewed on: 3rd April 2023

Very easy to use

Great savings account where you can put your money into different pots. Easy to deposit and withdraw. They seem to update the interest rates often Reviewed on: 3rd April 2023

Fantastic Service

Joined ZOPA with online banking/app and was amazed at how easy everything was. Will certainly recommend. Reviewed on: 3rd April 2023

Great savings account

Great interest rate, choice of accounts with higher rates with notice periods. Easy to set up Great app. Reviewed on: 3rd April 2023

Fresh, modern, easy and fun to use!

I have found the Zopa app a game-changer for keeping on top of my savings. The app is simple, friendly and intuitive. I love the different savings pots and have never come across this before in one easily understandable product. It really puts you in the savings driving seat! I've recommended it to all my family and friends, some of whom have now joined and love it too! Reviewed on: 3rd April 2023

Attractive interest rate

This account had the best interest rate around at the time of opening. I did everything on line and it was easy, simple and quick. I have recommended this bank to other people, some of whom have opened accounts, and they too tell me the same. Reviewed on: 3rd April 2023

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