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Zopa: Smart Saver reviews

View other Zopa products
4.82
Based on 8,149 reviews, last reviewed 17th Jun 2026
89% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026
VMann's avatar
VMann

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice
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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8149)

Smart saver

5
What great way to have your savings under one banner with some of the best interest rates. So easy to use to. Reviewed on: 3rd April 2023
Phil lang's avatar
Phil lang

Excellent interest rate and easy to use app

5
Excellent interest rate which is regularly kept up to date in line with increases in the Bank of England base rate. Easy to use app and lots of product offering. Best on line saving bank in the market today. Graham Reviewed on: 3rd April 2023
Graham Hall's avatar
Graham Hall

Very good service with prompt updates

5
Very good service with prompt updates whenever there is a change in my account. Reviewed on: 3rd April 2023
Nikos Georgiou's avatar
Nikos Georgiou

Easy Savings

5
Very easy to open the account. Very good rate of interest. Had no issues at all with the account. Reviewed on: 3rd April 2023
Andrew 's avatar
Andrew

Smart by name, smart by nature!

5
Zopa have a clean, functional and easy to use app that has made me comfortable saving completely online. The communication of the team and customer service is fantastic and the regularly offer rates that are best in class. The option to have different savings pots is also something that makes them stand out from the rest if the other aspects hadn't done that already. I have recommended multiple people to join up and most of them have and are now avid users of the smart saver! Reviewed on: 3rd April 2023
Charlie 's avatar
Charlie

Great savings account

4
I’m very glad I’ve found Zopa: great rates and I love the app especially the idea with the pots offering different interest rates depending on how much notice you need to give. Email comms are good too, and customer service Reviewed on: 3rd April 2023
Christian Jacobi's avatar
Christian Jacobi

Great savings account!

5
I really love Zopa, so easy to use. Love the different interest rates for different withdrawal terms and i love how you can have different pots. Makes savings easy to separate into categories and keep track. I have recommended to alot of friends and family who have really liked it to Reviewed on: 3rd April 2023
Antonia's avatar
Antonia

Easy Savings

4
Easy to use App good interest rates Reviewed on: 3rd April 2023
L J's avatar
L J

Easy app

5
Easy to transfer money quickly, clear account rates/terms, can withdraw easily too Reviewed on: 3rd April 2023
Alex's avatar
Alex

Very Good

5
Good introductory rate and keeps competitive as the BoE rate rises Reviewed on: 3rd April 2023
Paul McGowan's avatar
Paul McGowan

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