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Zopa: Smart Saver reviews

4.93
Based on 8,144 reviews, last reviewed 18th Apr 2026
122% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to use app with automated payments from current... Easy to use app with automated payments from current account into smart saving and regular saver pots. Getting salary paid into the current account un... Read more Reviewed on: 18th April 2026
Alex's avatar
Alex

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8144)

So simple

5
A great company with a very easy to use app. Rates are extremely competitive, along with its fantastic customer service support Reviewed on: 3rd April 2023

Brilliant!

5
I've tried so many saver accounts and Zopa really is the best one. It's so easy to use, and most importantly easy to understand! You don't have to be a finance buff to really make the most of your money. Thank you Zopa! I recommend to Everyone! Reviewed on: 3rd April 2023

Good saver

3
Generally happy, no major issues Reviewed on: 3rd April 2023

Best

5
They are great giving u access 24/7 and money into your Bank very quick Reviewed on: 3rd April 2023

Fantastic

5
The best thing since sliced bread. Well done to all at ZOPA Reviewed on: 3rd April 2023

Smart saver

5
What great way to have your savings under one banner with some of the best interest rates. So easy to use to. Reviewed on: 3rd April 2023

Excellent interest rate and easy to use app

5
Excellent interest rate which is regularly kept up to date in line with increases in the Bank of England base rate. Easy to use app and lots of product offering. Best on line saving bank in the market today. Graham Reviewed on: 3rd April 2023

Very good service with prompt updates

5
Very good service with prompt updates whenever there is a change in my account. Reviewed on: 3rd April 2023

Easy Savings

5
Very easy to open the account. Very good rate of interest. Had no issues at all with the account. Reviewed on: 3rd April 2023

Smart by name, smart by nature!

5
Zopa have a clean, functional and easy to use app that has made me comfortable saving completely online. The communication of the team and customer service is fantastic and the regularly offer rates that are best in class. The option to have different savings pots is also something that makes them stand out from the rest if the other aspects hadn't done that already. I have recommended multiple people to join up and most of them have and are now avid users of the smart saver! Reviewed on: 3rd April 2023

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