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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8148 reviews)

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4.82

Based on 8,148 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8148)

The app is user friendly.

The app is user friendly. The exchange rates are one of the best Reviewed on: 6th March 2026

A very easy bank to save with and earn cash...

A very easy bank to save with and earn cash back Reviewed on: 6th March 2026

Some very good flexible options and very happy with...

Some very good flexible options and very happy with my experience. Reviewed on: 6th March 2026

Fantastic app and product, never any issues and lots...

Fantastic app and product, never any issues and lots of options Reviewed on: 6th March 2026

Easy app to navigate

Fast app easy to use and a very good interest rate on savings Reviewed on: 6th March 2026

Very good accounts service.

Very good accounts service. Easy access and brilliant rewards. Reviewed on: 6th March 2026

Best rates i can find

I'm new to zopa and can not find better rates anywhere,even get interest on biscuit current account,haven't had a need to call customer services so can't comment on the service, Reviewed on: 6th March 2026

Very underwhelming.

Very underwhelming. Nothing to get excited about better rates available elsewhere. Reviewed on: 6th March 2026

Great bank.

Great bank. Love keeping my money there Reviewed on: 6th March 2026

Great App with competitive rates.

Easy navigation through app and very good in app help with many products to choose from. Reviewed on: 6th March 2026

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