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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8148 reviews)

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4.82

Based on 8,148 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8148)

Smooth, seamless, really easy experience.

Smooth, seamless, really easy experience. You receive funds almost instantly. Love how you can check how much your balance is and what the early settlement will be. Reviewed on: 6th March 2026

The whole experience so far with Zopa has been seaml...

The whole experience so far with Zopa has been seamless Reviewed on: 6th March 2026

Easy to use APP

Easy to use APP and competitive rates of interest. Reviewed on: 6th March 2026

Excellent service, I love how easy the app is and us...

Excellent service, I love how easy the app is and user friendly. My favourite thing about Zopa is the 7.1% savings account :) Reviewed on: 6th March 2026

Zopa was very easy to transfer into and has great in...

Zopa was very easy to transfer into and has great interest rates. Plus it has a very clear app to navigate through. Reviewed on: 6th March 2026

Opened an account a few months ago as gives the best...

Opened an account a few months ago as gives the best interest I've managed to find for free Reviewed on: 6th March 2026

Best Savings

I go dancing around the country and this is an easy way to make my money work better for me Reviewed on: 6th March 2026

Easy to use and gives good results

Easy to use and gives good results Reviewed on: 6th March 2026

Easy to use app , clear and concise

Easy to use app , clear and concise , very quick with all requests Reviewed on: 6th March 2026

Good bank customer service is great

Good bank customer service is great Reviewed on: 6th March 2026

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