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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

I am still quite new to zopa, but so far,...

I am still quite new to zopa, but so far, excellent Reviewed on: 6th March 2026

Everytime had any issues always been resolved

Everytime had any issues always been resolved Reviewed on: 6th March 2026

Clear easy banking

Clear easy banking, no fuss and good rates Reviewed on: 6th March 2026

Excellent Bank with easy to use banking app

Excellent Bank with easy to use banking app Reviewed on: 6th March 2026

Easy to open and operate an account...

I have found it easy to open and operate an account with Zopa. Competitive savings rates. Reviewed on: 6th March 2026

Great promotions, products and simplicity

Great promotions, products and simplicity Reviewed on: 6th March 2026

Ok nothing more to say that’s it

Ok nothing more to say that’s it Reviewed on: 6th March 2026

So easy to set up.

So easy to set up. Great for everyday & savings Reviewed on: 6th March 2026

Easy to use and great accounts.

Easy to use and great accounts. I have not had any problems at all. I am so pleased I came across this company. Reviewed on: 6th March 2026

Making my money work for me

I was very unhappy with the level of interest I was receiving on my savings that I held in the dedicated savings account with my current provider. After some research, I opted for Zopa based on their interest rates alone. However since joining them I have been impressed by their communication and how they are helping and guiding me to get the best out of my money. Also their choice of accounts is fantastic, I'm investing for the first time ever! Once a retention period with my current account provider comes to an end, it's very likely I will be making the full switch of all accounts to Zopa. Reviewed on: 6th March 2026

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