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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8149)

Good bank and rates

Great rates and app, easy to use. No issues. Reviewed on: 3rd April 2023

Easy to use and trustworthy

I searched long and hard for a savings account which would give me varied options. Zopa makes it easy to save which is something I never thought I’d say. The app is clear and in a format which is easy to understand and use. I’ve recommended them to pretty much everyone I know. I’m so glad I found them and look forward to saving more! Reviewed on: 3rd April 2023

Fast and easy to use

I have been using the Zopa smart saver app for some time now and have no reservations in recommending it. Very easy to set up and use and very competitive interest rates. Reviewed on: 3rd April 2023

Great product

Easy to use and good interest rates Reviewed on: 3rd April 2023

Best savings account provider

Love the fact rates regularly get reviewed and do change. Being able to have multiple pots under the same account is extremely useful. Keep up the excellent work. Reviewed on: 3rd April 2023

Savings

Have used zopa numerous times over the past 7 years they are very helpful when you phone Reviewed on: 3rd April 2023

Incredibly easy to use and good rates, easy to select from

An incredibly easy way of controlling savings. Moving between greater rates and knowing the notice period is incredibly easy to use. Updates rates regularly and information is always up to date. Very useful app. Reviewed on: 3rd April 2023

At the upper end of savings rates, and an easy-to-use app

I've had Zopa for a few months now, and so far it's been very helpful in setting different savings goals and seeing clearly where I'm at. Although it's not always at the very top of the heap in terms of interest rates, they are competitive and tend to move fairly quickly raise rates when the B of E does. Reviewed on: 3rd April 2023

Smart saving easy

So easy to save as its automatically taken love watching my savings grow Reviewed on: 3rd April 2023

Easy to use

Easy to use app and to withdraw/top up. Also they automatically increase the interest rates as the bank of England increased base rate so save shopping around Reviewed on: 3rd April 2023

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