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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8149)

Great Savings options that actually pay interest

Very easy to setup an account and choose a saving option that best suits your needs. Zopa are paying higher interest that the standard banks (and most other savings options). the app is also simple and easy to use and understand. Reviewed on: 3rd April 2023

Super flexible terms and interest rates

Very easy and helpful to save in pots for instant, 7 day, 1 month, 3 month access, and reasonable interest rates depending on the pot. Not a lot to fault. Reviewed on: 3rd April 2023

Top service

Great service top account, easy to use. Reviewed on: 3rd April 2023

Best rates

Moved All my savings to zopla as they was offering the best rates at the time and they increased the rates also to pass onto us so after a few months getting better rates Reviewed on: 3rd April 2023

Smart friendly bank

At last a peoples bank that I can trust, and they seem tobe for the people and not the bankers! Reviewed on: 3rd April 2023

Great Bank

The App is really easy to use and I like the fact you can have different saving pots at different interest rates. Very competitive interest rates compared to other banks. Reviewed on: 3rd April 2023

Responsive, Easy to Use.

Excellent communication on changes and access to accounts. Responsive to base rate rises. Very happy with the service offered. Reviewed on: 3rd April 2023

So Easy

Its great getting a decent rate of interest and so easy to move the money from and to my bank account. Reviewed on: 3rd April 2023

Great company and service

Very easy to save and earn interest, especially for new savers like me. Reviewed on: 3rd April 2023

Simple, easy to use

App and website really easy to use, good communication by email and good rates Reviewed on: 3rd April 2023

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