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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Easy saver

Very easy to set up. Very easy to use app. Reviewed on: 17th March 2023

Super easy way to save

Simple and easy to use app! Easy to pay money in and take it out! I would definitely recommend. Reviewed on: 17th March 2023

Easy to use

Great app, user friendly, great way to save for a special occasion or anything else Reviewed on: 17th March 2023

Good interest rate easy to use

Product with a great interest rate for instant access, and options for even better rates for notice accounts. App is really easy to use. Reviewed on: 17th March 2023

Great rates

Easy to use transfers are easy in and out. Moving money is simple and straightforward. Easy to understand. Reviewed on: 17th March 2023

Good Interest Rate

Easy to open, good security, excellent interest rate and easy access. Reviewed on: 17th March 2023

Superb savings bank. Simple, efficient and the interest rates

The best UK instant access savings account interest rate. Simple, no-nonsense, £85k FSC protected, smartphone app-managed account. The app was simple to set up. Customer service set up a link to my main bank within minutes and then I was ready to deposit. Interest is paid monthly which is nice to see. There are 3 'pots' for instant, 1 week and 1 month notice for which higher rates are rewarded. The app is so easy to use, well designed and works flawlessly. The communications and notifications are all helpful and friendly and not over-powering. The security seems to be well planned and is not intrusive. All in all it is an absolute joy to have the best interest rate and instant access to my cash within seconds on my smartphone. The customer service contact is with a human, in the UK, via a phone line, which is answered quickly - wow! The other market-leading interest rate online savings bank refuse to link their app to my Tier1 high street bank despite the bank fulfilling all the technical requirements. Reviewed on: 17th March 2023

Excellent

Great for saving and very competitive rates. Reviewed on: 17th March 2023

Easy Peasy!

So easy and quick to open an account and then move my saving across which were only earning 0.6% interest to start earning 3.21%.......it's a no-brainer! Reviewed on: 17th March 2023

Quick, easy, no hidden costs

My experience with Zopa has been great, easy to set up and start adding money to different pots Reviewed on: 17th March 2023

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