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Zopa: Smart Saver reviews

4.93
Based on 8,052 reviews, last reviewed 3rd Apr 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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0%
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Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026
Susan A's avatar
Susan A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Excellent

5
Easy to manoeuvre and manage app for the very best interest rates on savings. Reviewed on: 12th January 2023

Smart saver and credit card

5
I have been a customer of Zopa about 4months now and have managed to save something for a rainy day.with my smart saver account I also have.a Zopa credit card witch I find really useful for my every day needs I would recommend Zopa to my friends and family anytime. Reviewed on: 12th January 2023

Innovative account

5
Great idea to be able to divide savings into different pots. Even better, to be able to attribute different notice periods to them to get higher interest. Zopa’s interest rates are very competitive and they are quick to raise them when the BoE does Reviewed on: 12th January 2023

Good interest rates and easy to use

5
Zopa has good interest rates for savings, but it is also very easy to use. You can easily move money between longer term investment and easy access via the app. Reviewed on: 12th January 2023

Easy to set up and good rates!

5
Recommended via Martin Lewis so I trust it. Easy set up, apply and start saving, and much better rates than I was getting from my bank. Reviewed on: 12th January 2023

Simple. Value. Great

5
Easy to use, efficient, good savings interest. Love the boosting pots where you get better return for giving notice Reviewed on: 12th January 2023

No fuss, instant access account, easy to manage

5
The account is easy to set up and manage via the app. Transferring money is easy. Interest rate is one of the better rates. Reviewed on: 12th January 2023

Easy!

5
Great saving rates from Zopa and easy to use app Reviewed on: 12th January 2023

Internet only savings account

4
Very easy to navigate the APP Always keeping customers informed of recent changes although very impersonal it feels like the customer matters Reviewed on: 12th January 2023

Unique and competitive savings product

5
The pot flexibility is great, easy access and notice combines to empower my savings Reviewed on: 12th January 2023

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