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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8149)

Great savings app

Great savings app each pot can have a set notice period to increase rate and all in one place.easy to sign up and use Reviewed on: 12th January 2023

Easy to open account

Opening an account with Zopa was very straightforward. The interest rates on offer are very competitive and the smart saver account allows you control over how you manage your savings to suit your lifestyle by enabling you to move funds to a selection of different 'pots' that offer a slightly higher interest. Such a great idea! Reviewed on: 12th January 2023

Innovative

The Smart Saver is a truly innovative product, allowing you to create boosted pots to gain extra interest for tying up your money for various time periods. The app is very slick and the comms from the app are excellent, keeping you up to date with money movements in and out. Reviewed on: 12th January 2023

User friendly

I’m not very good with IT but I have found this banking app easy to install and use. The rate of interest is competitive and communicating is easy. Reviewed on: 12th January 2023

Excellent way to save

I have chosen the 31 day notice account, best decision I've made in a while, money goes in and I don't think about it, I also see my monthly interest. Reviewed on: 12th January 2023

Great easy savings

Easy to setup and easy to transfer along with multiple options for notice savers. Reviewed on: 12th January 2023

Great interest rate

I've found the Zopa app really easy to use and love the great interest rate I get on my savings. Reviewed on: 12th January 2023

Straightforward experience

Had been nervous of an online only bank I'd not heard of but has been very straightforward at every stage. The only thing to be aware of is that payments in can only be made from the linked account. Reviewed on: 12th January 2023

Love it and recommended

I think this is a great savings app, really good rates, easy to pay in and out and move your funds within the Smart Saver. I've recommended to others as I think it is so good. Reviewed on: 12th January 2023

Easy use product

Easy to save with good rates. I like using the different pots to save. Reviewed on: 12th January 2023

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