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Zopa: Smart Saver reviews

4.93
Based on 8,144 reviews, last reviewed 18th Apr 2026
112% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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0%
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Latest highest rating:

5

Easy to use app with automated payments from current... Easy to use app with automated payments from current account into smart saving and regular saver pots. Getting salary paid into the current account un... Read more Reviewed on: 18th April 2026
Alex's avatar
Alex

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8144)

A consistently great savings product

5
It's easy to use, seems to aim at being consistently competitive, and has a Fast Cash withdrawal facility. Reviewed on: 12th January 2023

Absolutely brilliant

5
Got interest within a couple of weeks Reviewed on: 12th January 2023

Excellent interest rates

5
Very easy to open accounts and to move money Reviewed on: 12th January 2023

Super easy but awesome

5
Everything about Zopa has been so easy. Very simple to set up initially and so straightforward for all other transactions. Love that I have separate pots for saving towards specific things. Reviewed on: 12th January 2023

Mostly great

5
Overall very good, transfers in and out are easy and usually arrive within a couple of hours. Good interest rates on savings and a lot of flexibility on the Notice savings accounts. Only irritation is the inability to transfer directly to/from an external savings account as you need a statement to prove the account belongs to you (which don't exist on some savings accounts). Otherwise 5*. Reviewed on: 12th January 2023

Straightforward, transparent, high rate

5
I can see my interest rate easily in the app, they increase it as the base rate increases in a timely manner and the app is very intuitive and easy to use. Reviewed on: 12th January 2023

Great experience

5
Excellent rates and easy to access Reviewed on: 12th January 2023

Great!

5
The most responsive company out there to changes in interest rates - would highly recommend Reviewed on: 12th January 2023

Easy to use

5
Zopa smart save is very easy to use and the bank’s communications are informative and regular updates on new interest rates and how to get the most benefits from the account, but not continuously bombarding with messages. Reviewed on: 12th January 2023

Easy to set up easy to link to add extra money and easy access if required

5
Found it easy to set up and linked so that I can top up small amounts regular and have a little saving pot that can be easily accessed if required Reviewed on: 12th January 2023

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