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Zopa: Smart Saver reviews

View other Zopa products
4.93
Based on 8,144 reviews, last reviewed 18th Apr 2026
112% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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Latest highest rating:

5

Easy to use app with automated payments from current... Easy to use app with automated payments from current account into smart saving and regular saver pots. Getting salary paid into the current account un... Read more Reviewed on: 18th April 2026
Alex's avatar
Alex

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice
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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8144)

Internet only savings account

4
Very easy to navigate the APP Always keeping customers informed of recent changes although very impersonal it feels like the customer matters Reviewed on: 12th January 2023
G Matthews's avatar
G Matthews

Unique and competitive savings product

5
The pot flexibility is great, easy access and notice combines to empower my savings Reviewed on: 12th January 2023
Adrian McCague's avatar
Adrian McCague

Great rates!

5
Easy to use App and great rates on savings. Easy access accounts along with higher rate "notice" accounts. Reviewed on: 12th January 2023
John L's avatar
John L

Perfect

5
Best interest rates. Lots of options for fixing. App is very easy to use and customer service professional, polite and helpful. Reviewed on: 12th January 2023
Deb Tortoise's avatar
Deb Tortoise

No complaints

5
I love the boost option and easy of use of my savings account. It makes it easy to start your journey into saving and encourages you to try and save more. Reviewed on: 12th January 2023
lottie.russell@sky.com's avatar
[email protected]

Simple to use product that reacts quickly to rate rises

5
I discovered Zopa in 2022 and have already recommended it to several friends. It us very simple and quick to set up and the app is a doddle to use. I love the ability to split the balance into pots and apply different notice periods (and interest rates) to each pot. I haven't needed to withdraw yet, but I can see how to give notice, so expect this to be straight forward too. I have been really impressed by how quickly interest rate rises have been passed on to customers over the past few months. Bravo Zopa, keep it up! Reviewed on: 12th January 2023
Jenny 's avatar
Jenny

Easy Savings

5
Easy to use and higher interest rates than others. Can't ask for much more . Reviewed on: 12th January 2023
Steve Barwood's avatar
Steve Barwood

Saving made so simple

5
Great app and easy to use and operate. Great interest rates too! Reviewed on: 12th January 2023
Becky's avatar
Becky

Excellent savings rates

5
Excellent savings rates that are increasing with interest rate rises Reviewed on: 12th January 2023
Russell Whitlock's avatar
Russell Whitlock

The best

5
Zopa is very esy and very nice to saver I like a lot Reviewed on: 12th January 2023
Petronel Dinca's avatar
Petronel Dinca

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